Digital banking
Digital banking
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The challenger bank startup will use the new cash to double its U.S. headcount.
July 18 -
Executives at the Minneapolis bank, who expect two Fed rate cuts this year, said they can rely on growth in noninterest income to soften the blow.
July 17 -
Bank of America says rate cuts could reinvigorate mortgages and that its digital and cards strategies will help it grab more market share to offset shrinking margins.
July 17 -
It's created a new digital assets and distributed ledger group, trades bitcoin futures and is funding a crypto exchange.
July 17 -
The Memphis, Tenn., regional will explore the use of voice assistants as part of its digital banking push.
July 16 -
Readers react to the Fed warming up to CRA reforms, criticize the Democratic presidential candidates, defend Pittsburgh as a megabank attraction and more.
July 11 -
Pierre Habis, president of PurePoint Financial, explains how the digital bank and small network of paperless branches are meeting consumers’ needs.
July 9 -
Despite declining foot traffic, consumers still say they want access to a branch, and credit unions can make these spaces attractive with new twists.
July 9 -
Community banks need to focus more on how their employees talk about the bank and less on new competition moving in.
July 8 -
The rush to hold hearings in both the House and the Senate reflects broad skepticism across the political spectrum about the social network's plan to develop an alternative payment system.
July 2 -
Other banks say they need to add branches to attract more deposits, but Capital One is sticking to its strategy of aggressively closing them and gathering the bulk of new deposits online.
July 1 -
At Digital Banking 2019, Jeremy Balkin, HSBC's head of innovation, describes how Pepper the robot has changed the way customers and employees engage.
July 1 -
Cort O'Haver, president and CEO of Umpqua Bank, tells the audience at Digital Banking 2019 that the industry is getting too far away from the human touch in customer interactions.
July 1 -
Joel Kashuba, Fifth Third's head of innovation and design, explains to Digital Banking 2019 how understanding four major aspects of human experience — cognitive, perceptual, physical and emotional — is integral to each aspect of customer engagement.
July 1 -
Ralph Evans, director of culture and employee communications at BBVA, says a philosophy of rallying around something bigger than the bottom line helped the bank crystallize its mission.
July 1 -
The digital bank has grand ambitions for its new student loan refinancing platform as it looks to finally turn a profit for its parent company, Customers Bancorp.
June 28 -
Banks clear both rounds of stress tests (though two of them needed a do-over); BNY Mellon goes all-in on digital; bank industry struggles to stop slide in latest reputation survey; and more from this week's most-read stories.
June 28 -
From leveraging AI as part of customer interactions to analytics, workstation setups and more, here's how credit unions can modernize operations and keep satisfaction levels high.
June 28 -
As lawmakers meet this week to discuss artificial intelligence, they should work with regulators to create universal and workable definitions.
June 28 -
CEO David Solomon said that Goldman is “absolutely’’ looking at digital currencies and conducting “extensive research’’ on tokenization.
June 28






















