Digital banking
Digital banking
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Federal regulators are now conducting nearly all supervision off-site as a result of the pandemic. The temporary measures are stoking a debate about whether they should be permanent.
May 1 -
These tech-obsessed consumers still crave human interaction. Banks' challenge: Designing products and services that meet their needs.
May 1 -
Lawmakers should approve a program to distribute stimulus funds using a government-sanctioned coin, which would be speedier than the current system.
April 28 -
Chris Skinner, the author of "Doing Digital," defends banks' response to the coronavirus crisis and discusses why he thinks the tech giants won't be able to take market share away from traditional financial institutions.
April 28 -
Use of banks' mobile apps and websites has risen about a third since the coronavirus crisis began, according to J.D. Power.
April 27 -
Betterment has debuted a bank account, in conjunction with partner nbkc bank in Kansas City, Mo., that is targeted at millennials and marketed as a complement to its long-term savings products.
April 24 -
The neobank, which has been operating in the U.S. since last year with partner Sutton Bank, hopes to get a bank charter within two years.
April 24 -
Lawmakers should approve a program to distribute stimulus funds using a government-sanctioned coin, which would be speedier than the current system.
April 23 -
Canada's biggest banks have spent more than $71 billion on technology since the last financial crisis in a bet that clients would eventually become more digitally savvy. The pandemic is hastening that shift faster than they could've expected.
April 22 -
Citizens, Regions and others say business investments initiated before the COVID-19 pandemic, including technology improvements and new consumer offerings, are on track.
April 19 -
Square Capital and other online lenders joined the Paycheck Protection Program just before it ran out of money. Now they’re ready and waiting for Congress to reload funds that could be better aimed at the smallest companies.
April 17 -
The plan first announced in February to update the deposit insurance sign and logo at bank teller stations and ATMs became just the latest regulatory effort slowed by the coronavirus pandemic.
April 16 -
Wall Street trading arms benefited from first-quarter volatility, but it may not be enough to salvage future earnings; “unprecedented volume” of customers logging into their online bank accounts creates system overload at many banks.
April 16 -
The industry was already on a path toward increased digital services, but the global pandemic is showing why CUs need to speed up that process.
April 14 -
A combination of digital and cloud capabilities, data gathering and regulatory experience should give smaller banks an edge over nonbanks.
April 13 -
Customers in the challenger bank's pilot program drew down an average of $200 each in advance of the government's $1,200 payments.
April 9 - AB - Technology
Simmons Bank in Arkansas is dealing with extra traffic on its digital channels and added call volume while communicating with customers through email, push notifications and even snail mail as well as its new app, says Alex Carriles.
April 7 -
The online lender, which is looking to become a direct lender in the Paycheck Protection Program, has accepted 37,000 applications while working with an unnamed bank to fund businesses harmed by the coronavirus pandemic.
April 7 -
TrueAccord has expanded a platform, originally designed for banks, to assist borrowers hurt by the coronavirus pandemic.
April 7 -
Leaders like Chris Britt at Chime, Brett King at Moven and Jill Castilla at Citizens Bank of Edmond are getting inventive as they try to help those hurt economically by the pandemic.
April 6




















