Disaster recovery

Credit unions across the state are closed today, but the storm also brought out some of the best the industry has to offer.

Texas bankers recovering from Hurricane Harvey are reflecting on their experiences, identifying what went right and what they could do better. Their views could prove useful to Florida bankers hurriedly preparing for the nation's next big hurricane.

The credit union insurer is advising CUs in the southeastern U.S. on how they can best prep for the historic storm bearing down on South Florida.

Given the scale of damage to the region’s homes and cars, bankers are guarding against an expected spike in missed payments by extending loan terms, deferring payments and making other concessions.

Messaging services, mobile banking and remote deposit capture are expected to help Florida FIs that aim to keep up with employees and offer uninterrupted service to consumers.

Messaging services, mobile banking and remote deposit capture are expected to help Florida banks that aim to keep up with employees and offer uninterrupted service to customers.

Natural disasters like Hurricane Harvey reveal banks’ ability to lend a hand to communities in need, and to keep employees engaged and motivated for the initiatives that matter most.

Fast code changes and compliance approvals helped bank customers who couldn’t make it to a branch.

“You can’t serve the public if your employees are shell-shocked,” said one executive, comments echoed by other institutions dealing with the aftermath of Hurricane Harvey.

“You can’t serve the public if your employees are shellshocked,” said one top banker, comments echoed by other institutions dealing with the aftermath of Hurricane Harvey.