E-Commerce

The U.S. e-commerce explosion is driving about $150 billion annually in returns, and Returnly is riding the trend with a service to eliminate the waiting time for consumers to receive funds from items they plan to return to the merchant.

E-commerce's opposite threats of cart abandonment and fraud create butting heads, but advanced authentication could give merchants a new way to manage both challenges.

Those of us who have found ourselves in roles as stewards of the public trust in this sector are finding agreement in a variety of protocols that bridge even the stodgiest savings account with the coolest app-based e-wallet, writes Bryan Woods, president of Spend Inc.

U.S. companies have a leg up on international competition. Yet, many retailers are opting to focus on domestic customer bases, claims Steve Villegas, vice president of partner management at PPRO.

Thin margins and lengthy payment cycles can make cash flow challenging, but the payment terms of an invoice can ease some of that pain, contends Brandon Spear, president of MSTS.

It may seem shortsighted, but online retailers need to be laser focused exclusively on what has traditionally worked to maximize online sales, writes Devaraj Southworth, co-founder and CEO of Thirstie.

The 2019 outlook for China’s cross-border e-commerce sector remains positive due to strong consumer demand, favorable regulations and tech-savvy shoppers’ interest in convenient mobile pay options, writes Franklin Chu, managing director for Azoya USA.

Working with technology developer Next Retail Concepts, Mastercard has connected to a virtual version of Los Angeles boutique retailer Fred Segal, where users may virtually pick merchandise on the shelves of the iconic store in West Hollywood, explore it from various angles, and make purchases with a discount for using Mastercard.

Amazon and Shopify will likely improve and expand the “last mile” for e-commerce orders, putting the heat on UPS and FedEx, according to Radu Spineanu, co-founder and CEO of Two Tap.

On five days starting with Thanksgiving and continuing through Cyber Monday customers purchased millions more products compared to the same period last year.