Economy

It was the only large bank to publicly disclose the unadjusted pay gap between men and women, and now it's committing to narrowing the gap by moving more women into higher-paying leadership roles.

As head of commercial banking at PNC Financial Services Group, Stephanie Novosel knows full well that competition for loans is intense and that to win business banks need to add value that goes beyond offering competitive loan terms.

In June, Warson became the first person to hold the newly created job of chairman of Citi Private Bank, North America.

In her role as head of virtual channels at Citizens Financial Group, Beth Johnson is relentlessly focused on making banking simpler for consumers.

Amy Brady, KeyCorp's chief information officer, is keen to spread the word to potential employees about tech opportunities in Cleveland.

At a time when technology and regulations have led many banks to centralize their operations, Bank of America has expanded its emphasis on localized strategies under the leadership of Chief Administrative Officer Andrea Smith.

Of the world's 10 largest financial services firms by revenue, only JPMorgan Chase has a woman as its chief information officer.

Di Gangi has already seen tremendous success in running small and medium business lending, but this year she stretched even further. Among other things, she spearheaded the launch of WE Source, an online tool that helps women entrepreneurs with insights into funding, networking, strategy and other business essentials.

Cathy Bessant, Bank of America's chief operations officer and American Banker's Most Powerful Woman in Banking, has undertaken major initiatives outside her institution, including a focus on responsible AI.

A classically trained pianist who co-heads investment banking for consumer products at Citigroup, Hoover sees a parallel between the focus she and her team bring to their business and achievement at the highest levels of classical music.

Ranjana Clark, recently named as head of global transaction banking for MUFG Americas Holding Corp., led the rollout of a tool aimed at creating a better customer service experience for employees and customers alike.

Knox's hefty investments in client- and associate-facing technology are paying off for Bank of America's private bank.

Harford was recently promoted to president of UBS Asset Management after a two-year stint as head of investments.

The wealth management and investment services group Kedia leads grew profits by nearly 25% last year and accounted for 13% of U.S. Bancorp's total revenues.

JPMorgan Chase General Counsel Stacey Friedman is working to make the bank’s legal department faster and more agile.

Maria Veltre knows what it's like to feel disrespected. Early in her career, she was in mid-sentence when a senior executive turned her back and walked away. Veltre vowed never to make others feel the way she did in that moment, no matter what their situation or station.

McNiff, American Banker's No. 1 Woman to Watch for 2019, was promoted to the CEO role in April following the retirement of Barbara Desoer.

JPMorgan Chase's custody services unit has emerged as an "industry powerhouse" under the Heitsenrether's leadership.

"I had a vision of upping our client servicing game to give Citizens' commercial clients a best-in-class experience," Wyper said, "no matter how large or small their relationship with us."

City National Bank in Los Angeles has been growing rapidly since Royal Bank of Canada acquired it in late 2015, and now it's up to Kelly Coffey to keep the momentum going.