Employee relations

The credit union turned to a new engagement strategy for employees after the pandemic forced most of the organization to transition to working from home.

These seven institutions have found innovative ways to engage employees and help staffers through the pandemic.

The annual ranking, a collaboration between Credit Union Journal and the Best Companies Group, involves surveying employees and reviewing each institution's workplace policies.

The coronavirus has created unprecedented challenges for employers but these credit unions rose to the occasion.

The Baltimore institution said it would close on Nov. 3 with the intention that employees use the paid time off to participate in the democratic process.

Laughter in the workplace helps boost employee morale, something critically needed in 2020.

Many employers aren't enthusiastic about an executive action that allows workers to delay paying certain taxes until next year.

Many will need to ramp up security protocols and reconsider which services require a high-tech versus human touch.

Bank leaders should embrace the decision in their efforts to guard against reputational and workplace risks.

Some professionals have admitted to sleeping or drinking while working from home. Technology could help financial services firms ensure employee productivity doesn't slip.

Executives can become overwhelmed by their newfound influence and responsibility. Here's how to cope.

The credit union regulator has outlined a multiple step plan to return employees to normal operations.

Credit union executives have led teams through past crises, but the pandemic has created new economic stresses and mental strain that CEOs must address.

Tom Shoemaker initially took the helm in 2017 on an interim basis after the Albuquerque, N.M.-based credit union called off a merger.

Patricia Sarne was named CEO of San Antonio Citizens Federal Credit Union after former chief executive Tim Baldwin retired.

The Miramar, Fla.-based institution is spending $85,000 to help businesses as the economy begins reopening.

The regulator has formed the Culture, Diversity and Inclusion Council, which will conduct a survey of NCUA's culture to identify areas that need improvement.

Employees want to work for organizations that focus on a number of areas, such as diversity, flexibility and professional development. Credit unions that don't prioritize this beware.

Employees of the $2.9 billion-asset credit union will receive one-time payments of $1,000, though executives and senior leaders are excluded.

The credit union regulator released its annual diversity report, which showed that more minorities were in senior roles but examiners remained predominantly white and male.