Mobile banking

Aspiration Bank relies on software tools to pull data from diverse sources to prevent fraud in account applications.

One problem is that banks are shifting to online and mobile channels for delivering advice, which is inferior to in-person communications, according to a recent survey conducted by J.D. Power.

Relying on data such as income, location and spending habits, bank apps are delivering customized financial advice and tips relevant to the consumer, such as details about local events.

The North Carolina bank is the latest regional to experience a widespread outage.

Some Wells Fargo customers on social media Thursday afternoon expressed frustration with not being able to log in to accounts digitally. The San Francisco bank responded in a tweet acknowledging the problem.

CU in the heart of California’s Silicon Valley will change its core system this summer.

The prepaid card issuer has bounced back from the hit it took after discontinuing a product that proved to be popular with fraudsters.

The internet giant, SunTrust, Ally and other backers have invested $16 million in a new funding round for Greenlight Financial Technology, further blurring the lines between banks and tech companies.

Scores of customers have been unable to use digital channels to access accounts for more than a week, and many have taken to social media to voice their displeasure with TD’s response to the outage. The lesson for other banks: Test new platforms, and test them again, before making them live.

Readers weigh in on the possibility of Mick Mulvaney becoming the White House chief of staff, debate whether the industry needs more or less consolidation, chime in on Wells Fargo’s updated mobile app and more.

POPin Video Banking Collaboration offers video chat and simultaneous collaboration between financial institutions and the consumers they serve.

Erminia Johannson's promotion is part of an effort by BMO Financial to generate more revenue from its U.S. operations.

As regulators look to update the Community Reinvestment Act, they should better integrate online and mobile banking activity as part of exam performance.

The bank joins a small group of companies that believe short-term forecasts will ultimately help customers build healthier financial lives.

Its latest partner, Mantl, has built software that lets consumers open accounts in four minutes. In such alliances Radius seeks expertise it lacks, gets heavily involved in product development, and tries to balance the spirit of innovation with the demands of compliance.

As it secures new funding and creates a joint venture in Japan, Moven says it is close to becoming a full-fledged U.S. “challenger” by purchasing a traditional bank.

While Zelle is working hard to become the Venmo for grown-ups, it is also pushing into retail payments, particularly in opportunities for displacement of cash and check and where funds are needed in minutes rather than days or weeks.

The bank tweeted that website and mobile app service were restored after an outage that lasted much of the day.

Digital alerts for clients aren't new, but they can still provide small banks a platform to reach new markets and appeal to younger clients.

The addition of Bob Savino as chief product officer comes as BankMobile is poised to spin off from Customers Bancorp and merge with Flagship Community Bank.