Mobile banking

At CIBC, Aayaz Pira is quickly turning ideas into apps, including its new mortgage one, with the help of its recently formed innovation hub.

Two studies and mobile banking providers offer insights into what consumers want out of a mobile banking offering -- and the upcoming functionalities that are most likely to captivate users.

Regions Financial's tool that helps customers find the right account for themselves is among the reasons why Andy Hernandez is a Digital Banker of the Year finalist.

New fintech apps are interacting more and more with members financial lives, but many credit unions aren't part of the equation.

Here are some major ways that mobile banking, P-to-P payments and fintech are changing banking.

Bank of America has spent years catching up to peers on customer service. Its next objective: using insight from customer feedback to shape a top-tier digital experience. When the haters hate, Michelle Moore listens.

A new survey finds that 14% of small and medium-size businesses switched banks last year and 18% are considering switching this year. Doug Brown senior vice president of FIS, explains why, and what banks should do about this.

The Spanish bank is opening its APIs to outside developers as Bank of America tests a new data-sharing model with aggregators.

The gray-bearded ATM would seem like a goner since mobile usage is surging and cash withdrawals are flatlining. But banks such as JPMorgan, B of A and PNC are pouring money into overhauling them in a bid, oddly enough, to attract a younger generation of customer.

A dozen years after it pioneered the technology, the company now says any bank or credit union using RDC is infringing on its innovation.