Mobile banking

Threats to the industry's control over payments were apparent before PayPal became popular. However, risks are even more visible and real today.

The only tactic for survival is brutal honesty. So let's accept the very real risk of disappearing and do the heavy lifting required to persevere.

Designed for Japan's automotive industry in the 1990s, QR codes remain a common feature in the latest mobile wallets. They have pros and cons that banks need to carefully consider.

Making customer experience consistently good is a priority, but it's not enough. Great experiences in the future will be tailored to individual needs and preferences.

Cultural issues, budget constraints and legacy technology often keep banks from converting their tech aspirations into a reality.

Recipients of the 2016 FinTech Forward awards discuss the various factors that are keeping banks from fully embracing the digital world the way startups do.

Recipients of the 2016 FinTech Forward awards say banks and startups looking to collaborate can overcome their cultural differences by focusing on the customer experience and their complementary strengths.

Santander Bank is offering commercial customers their own mobile banking app. Businesses owners can use the app to deposit up to $15,000 per day without visiting a branch as well as to transfer funds between work and personal accounts.

Citigroup customers can now dispute credit card charges through its app, one of several mobile enhancements the company rolled out Wednesday.

The Spanish bank has launched a new “online onboarding” feature, which allow customers in Spain to open an account on a mobile device and verify their identity via a photo snapped from their mobile device, it announced Thursday.