Mobile technology

A Colorado business owner and the second-largest U.S. bank are set to go to court this month over his intellectual property claim that he owns the service mark for an online virtual assistant named Erica. That is the same name the bank uses for its digital assistant.

Staffers at the bank's flagship, multilevel branch in Manhattan say wearable tech has proven ideal for discreet communication among each other to speed customer service.

Community banks are getting more creative to draw in younger people to fill job openings.

Serverless computing has its proponents — Capital One and BBVA among them — but the service hasn’t yet proven it can fulfill general systems needs in banking.

The name change comes after the company recently won "Best in Show" at the annual CUNA Tech Council conference.

The merger could help make open source and cloud computing more commonplace at banks. But it may have an unintended consequence as well.

The new partnership aims to make it easier for consumers to get small-dollar, short-term loans from credit unions.

The bank saw value in Ondot Systems’ ability to empower customer analytics in card controls.

Bank Independent in Alabama is the latest small bank to start using Alexa, though implementation costs and security concerns continue to hold others back.

What the bank is doing differently with its personal financial management tools could be instructive to the many institutions that haven’t gained much traction with similar offerings.

Käthe Anchel is expected to help push Umpqua’s recent focus on what it calls the “human-digital” banking experience.

Glassbox, a digital customer management company based in London, allows banks like JPMorgan Chase and Bank of America to use data and analytics to study customers' behavior.

The Louisville, Ky.-based credit union has adopted Shastic's text message-based Elle platform in the hopes of expanding lending among younger members.

Truebill, which started as a subscription management app and grew into one targeting bank fees, is now offering automated savings and financial management.

Fiserv Lending Solutions' rebrand to Sagent Lending Technologies reflects the company's focus on a more efficient process for mortgage and consumer lenders.

Stressing a need to address security in mobile payments and banking, ASC X9 has introduced a new standard — essentially part three of its wireless safety efforts, focusing on the management and security of mobile commerce implementations.

Several guests help dissect Apple's new iPhone XS and the Watch Series 4’s new heart-tracking features.

By combining different types of structured and unstructured online data with the traditional offline data and applying data science to it, we can much more reliably discern whether a person's identity is real, according to Sunil Madhu, founder and chief strategy officer of Socure.

By leveraging strategic partnerships and utilizing technology developed by the Pays and other innovators, banks can build a Siri-style experience, according to Stani Kulechov, the founder and CEO of ETHLend.

At this year’s Swift Business Forum in New York, executives said banks can build "more intelligent routing" to speed up payments and reduce the cost of processing and delivery.