Mobile technology

Good customer service, layered with new technology, gives community banks an advantage over big banks.

Rep. Denver Riggleman, R-Va., explains why he’s introduced legislation requiring greater transparency over the Federal Reserve’s incoming payment system.

Rep. Denver Riggleman, R-Va., explains why he has introduced legislation requiring greater transparency over the Federal Reserve’s forthcoming payment system.

Fintechs that simply offer cosmetic upgrades to the cumbersome American banking system won't survive.

Linda Lacewell, New York’s superintendent of financial services, said the CFPB's debt collection proposal does not go far enough to protect consumers.

The mortgage industry has put more emphasis on organizing data in a digital manner and presenting it in an easily digestible format.

Fintechs that simply offer cosmetic upgrades to the cumbersome American banking system won't survive.

The bank's innovation arm is developing a mobile-only account for gig-economy workers, and a real estate service to help companies analyze the long-term viability of properties.

In addition to launching an automated investing app, the bank created a dedicated adviser unit to provide personal service to customers when they need it.

Starbucks’ latest innovation doesn’t include camera-driven invisible checkout and doesn’t even come from Seattle. But for rank and file retailers, it may prove even more informative than watching the progress of Amazon Go.

There's been a significant lag in how financial institutions serve commercial clients with mobile technology, and that creates an opportunity for credit unions.

Despite the growth of digital advice, there's resistance to the business inside banks because of internal politics and a lack of data sharing, the company's CEO says.

Banks have to be more resourceful with technology and less dependent on high interest rates.

Softbank is following an investment in Wirecard by adding the company's services to Brightstar, a Softbank subsidiary that distributes and manages wireless devices.

The core-banking provider Temenos, based in Geneva, was drawn to Kony's strong U.S. presence, its software for banks and a special app it owns.

As branches in remote areas disappear, banks run the risk of losing business to fintechs.

Keeping up with changing technology can be difficult but institutions are making investments in ITMs, new lending platforms and more.

The San Francisco-based fintech is using JPMorgan Chase’s real-time payments service to power the new overdraft prevention tool.

The CFPB is giving the public an additional 30 days so consumer groups have more time to respond.