Payment processing

Organizations need complete control over which network access privileges are assigned to each user or role, says Pulse Secure's Rene Papp.

The number and type of channels for customer support are exploding – with Facebook Messenger, Apple Business Chat, and WhatsApp Business among the most recent additions. And channels are evolving, says Genpact's Jason Osborne.

By gathering pools of customer data ahead of the shopping surge, retailers can capitalize on the increase in shoppers by identifying the right customers and making every engagement count, says Tealium's Sav Khetan.

HSBC for the first time is offering customers a way to send funds instantly across borders to other HSBC customers via a mobile device.

While digital pay innovation was once seen as a “nice-to-have” benefit, it's quickly becoming integral to business survival, says LendingFront's Jorge Sun.

Bankers must identify money launderers and traffickers, and yet although not precluded, the current legal framework actually limits the sharing of data about potential suspicious activity and customers between institutions, says Giant Oak's Gary Schiffman.

Companies like Affirm and Klarna have been a beacon for investors, leading to at least one multibillion-dollar planned IPO in support of a point-of-purchase lending model that could set the stage for use cases well beyond credit.

More lending regulation and interchange restrictions are on tap, says Intrepid Ventures' Eric Grover.

Software developers and ISOs must go into payment partnerships with a full understanding of what capabilities their merchants are seeking, including flexibility and choice, says NMI's Nick Starai.

Within the payments industry, Wirecard as a brand has become almost like Enron — but an exec at Railsbank says the German processor's fall from grace masks talent and innovation that can thrive elsewhere and help forge new paths to financial services.

While most payment firms consider checking a time-consuming expensive relic for business transactions, one San Francisco-based fintech is going the opposite direction by adding checks to its digital platform.

Business e-mail compromise is a particular risk, says Nvoicepay's Josh Cyphers.

Two years after launching Early Pay to expedite B2B payments via discounts, American Express is taking on more of the tasks that surround transactions.

In a boost to its battle with non-bank digital platforms, Spain's Banco Santander has acquired technology assets from scandal-ridden German payments processor Wirecard.

Bad actors have taken advantage of the work-from-home shift and bank’s digital channels to increase AML risk, says Jumio's Robert Prigge.

Virtual card company Marqeta will provide the platform to underpin Uber Eats' global growth and become the issuing partner for future Uber initiatives.

Having an enforceable record on hand increases your ability to dispute chargeback claims by showing that a purchase was made intentionally, says PactSafe's Eric Prugh.

Italian technology firm Nexi has dedicated about $15 billion over the past two months to shore up its position in the European payment processing market, a local burst of consolidation that exists inside a larger wave of similar mergers globally.

With Brazil's Central Bank launching the PIX instant payments network Monday, Uber and Ebanx quickly announced they are expanding their partnership to enable Brazilians to make instant payments through PIX for Uber rides and Uber Eats orders.

With the increased shift toward digital payments, which has only been accelerated by the COVID-19 pandemic, manual data analysis and threat detection methods have failed to stop the fraudsters, says The ai Corporation's Oliver Tearle.