Payments

London-based TransferGo is using Ripple’s blockchain platform to support digital money transfers from Europe to India. But TransferGo isn’t the first remittance company to work with Ripple — and it isn't on the same path that others have taken.

Banks and merchants are rapidly deploying chatbots for answering basic account questions, shopping and accessing the internet of things. But new data suggests consumers don’t fully trust chatbots yet with payment account details and personal information. Here’s a look at what consumers think of chatbots and why it matters.

Gift card, reward points and payment information will continue to be exposed and available to whoever wants to purchase it. But it’s up to companies to implement security barriers that devalue this information, writes Don Duncan, security engineer for NuData Security.

Cryptocurrency platforms need to take precautions as the number of security incidents seems to be increasing, writes Gaurav Banga, founder and CEO of Balbix.

Payments will melt into the wider commerce experience and create new incremental value for consumers, according to Brendan Miller, a principal analyst at Forrester.

The firm hopes to distinguish itself from other lenders by analyzing customer cash flow to determine the likelihood that borrowers will repay.

China’s Golden Week started on Monday and with it, global cities and merchants are boldly promoting Alipay in an effort to capture Chinese tourist dollars. At the same time, merchants are building out a competitive acceptance network that could someday rival the major payment card networks.

Now that consumers have come to accept metal cards, issuers are looking to do more with the format.

For merchants to reap the full benefits of the modern mobile payments ecosystem, their payments strategy can go beyond accepting a contactless tap-and-go card and encourage use of smartphone payments at the point of sale, writes Jason Oxman, CEO of the Electronic Transactions Association.

As Wall Street keeps a wary eye on Amazon.com Inc.’s possible foray into finance, Discover Financial Services’ new chief executive officer isn’t too worried about technology-based invaders.

Collaboration is a critical part of how we prevent cyberattacks from turning into breaches that put consumer payment card data at risk, writes Lance Johnson, executive director of PCI SSC.

Visa is pursuing the online criminals to prevent future fraud. Visa also works with law enforcement agencies to quantify potential losses and, where possible, assist in the threat mitigation.

The potential for voice payments is massive and drawing significant attention from developers. But limited use suggests it's not ready for prime time.

As with many mobile apps and services, I think we underestimated the fragmentation issue. That includes consumers preferring different operating ecosystems, and also different versions of Android or iPhone hardware, according to Ankit Kumar, manager of digital payments and mobile financial services at Gemalto.

Global Payments hopes to strengthen its position among restaurant merchant acquirers by paying $415 million in cash for food services and software company Sicom Systems.

Australians' love for contactless payments is driving the Australia and New Zealand Banking Group to incorporate mobile withdrawal technology to its ATM network.

Sourcemedia's annual PayThink conference is always productive and informative, and this year's event was no exception.

State regulators are planning to sue the agency over its special-purpose charter, but the charter would be an important step forward for the regulatory system.

It could be tempting to pick the easiest pricing option to understand and move on. But other times, more complex pricing options can really help businesses save money, writes Angelo Grecco, chief business development officer for CardConnect.

It seems that every year, at least since Apple Pay launched in 2014, it’s the “year of the mobile wallet.” And each year, like clockwork, the banks end up disappointed in the lack of traction in mobile wallet usage and adoption.