POS and Retail

Consumers still primarily use cards and shop at brick and mortar retailers. Merchants need to take that into consideration when forming a technology strategy.

Consumers can use Apple Pay at 36% of U.S. merchants now, up from 16% a year ago, according to a new report from Boston Retail Partners (BRP).

Now that the holiday sales rush is over, merchants are starting to look more closely at game-changing sales models like Amazon Go as models to reinvent their own point of sale.

Payment service providers and independent software vendors may find themselves on the outside looking in if they can't diversify to accommodate m-commerce.

Los Angeles-based California Pizza Kitchen (CPK) has upgraded its mobile app to consolidate payments and loyalty features, including the ability to order and pay at the table at the company’s 197 U.S. locations.

EMV was a necessary advancement that wasn't guided by customer preference. For mobile payments and other m-commerce plays, instant consumer adoption isn't always a sign of success.

As technology evolves, payment capabilities become more deeply embedded, becoming practically invisible to the end user. This concept works already in specific use cases such as Uber, and many companies have yearned to implement a hands-free payment experience for all of retail.

Traditional brick & mortar stores must upgrade and innovate their experiences to again become destinations in their own right in order to lure back spoiled online shoppers.

People are warming up to mobile payment apps like Apple Pay and Samsung Pay, but concerns over fraud and ID theft could still pose headwinds.

The payments company is working with Chargebacks911 to improve chargeback performance for card not present transactions.

The technology giant reported record earnings and a solid performance for its mobile payment app, but did not dive deep into adoption numbers.

Shoppers are going to have to choose which apps to keep and which to delete or hide, making it important that retailers develop an app that's worthy of repeated use.

Messenger bots, an artificial intelligence-driven application, can respond to customer queries over social messaging platforms. Bot interactions attract a consumer who is engaged and interested in pursuing a transaction.

Westpac in has been aggressive in supporting and adopting emerging merchant and payment technology in Australia.

The chip card migration took up a lot of merchants' energy over the past couple of years. As chip cards mature, merchants can and should turn to the variety of new payment options in the year ahead.

The technology complements Starbucks successful mobile technology, which includes a widely used payments app as well as rewards and order-ahead.

Congress has proposed repealing the Durbin Amendment, a move that would be costly to small businesses which have benefited from the reform.

The third party wallets and mobile point of sale systems are advancing, making the next year the right time for merchants to work on strategies to improve user experience at checkout.

Amazon and other e-commerce disruptors are turning long-held retail models upside down, but in doing so they create a lifeline for retailers who see them as an opportunity rather than a threat.

A deal between Ford Motor Credit and a San Francisco-based startup will give car buyers the option of customizing their own loan terms.