Practice and client management

Inclusiv's annual conference in Florida focused on the rocky road ahead for small credit unions – and how to ease the way forward.

Sarah Vega had accepted an offer to lead the four-state credit union league but has chosen instead to stay on as chief of staff to NCUA Chairman Mark McWatters.

ATBancorp had an unusual footprint that included a small bank and a number of fee-based businesses. But it had to slim down before it could find a buyer.

Clearly communicating with customers on a powerful engagement platform is enough to increase customer confidence, writes Donika Kraeva, strategic communications manager at Dentacoin.

Readers consider to new evidence regarding Operation Choke Point, debate the impact of Democrats taking control of the House in November, respond to concerns about weakening the Volcker Rule and more.

Big banks have plans to open hundreds of branches in new markets to add deposits, but smaller regionals have largely sought to hold the line on costs. Cullen/Frost Bankers' decision to double its branch count in Houston may be a sign that midsize banks are rethinking their retail strategy.

One CEO argues that megabanks aren’t just too big too fail – they’ve failed because they’re too big and lost sight of what's in the interest of consumers.

The National Credit Union Administration has already approved the deal, which is set for a Nov. 5 vote.

Executives offer support to lift investment bankers’ morale; retailer’s move from Synchrony Financial could force card issuers to make concessions.

Ballinger National Bank would be renamed Keystone Bank and its headquarters would move to an Austin suburb.

Popular's 16% gain in deposits and a recent acquisition bode well for its future even though there has been a major net loss of residents since Hurricane Maria.

Former Elevations Credit Union COO Jay Champion will take the helm at Westerra when CEO John McCloy retires in December.

Bret Weekses, CEO of eDoc Innovations, will take the helm at the Utah-based CUSO next month.

From branch networks to technology and cybersecurity concerns, there's plenty to keep leaders of CDFIs and small CUs awake at night.

The change comes two months after the bank was spun off from its Venezuelan parent company.

Victor Miguel Corro, a former WOCCU staffer, has taken the helm at Coopera following Miriam De Dios Woodward's move to PolicyWorks.

Now known as Inclusiv, the name change also brings several high-profile programs under one umbrella.

Through the "Where We Live" program, the bank will direct philanthropic giving to two wards in the nation's capital and provide financing for affordable housing.

The 15 credit unions ranged in assets from institutions with $17 million to one with more than $280 million.

The association has invited FIS, Fiserv and Jack Henry to join a committee tasked with helping smaller institutions modernize technology.