Practice and client management

The credit union's current CEO, Paul Wagner, will retire in February 2019, and Marchese will ‘shadow’ him until then.

In a one-on-one interview with Credit Union Journal, CUNA CEO Jim Nussle explained the thinking behind the trade group’s upcoming national branding campaign – and how they'll pay for it.

Citigroup has appointed Jay Jacobs, former president of the investment management firm PIMCO, as an independent director.

Post Office Employees Federal Credit Union is now simply POE FCU.

Bank reputations fall for the first time in five years, according to our 2018 survey; tallying the scorecard after the Supreme Court's credit card ruling; 10 questions for California bank commissioner; and more from this week's most-read stories.

The Illinois commercial bank gained a new role when it realized it shared the same digital transformation challenges as its customers.

Banc of California in Santa Ana will cut roughly 9% of its workforce as it looks to trim $15 million in expenses.

Fintech partnerships can be tricky, but for credit unions ready to make that leap, several experts have a variety of tips that can help position institutions for success.

One CU executive gets her breakthrough moment, up-and-comers earn accolades, plus promotions and new hires across the country.

Sponsoring so-called pitch competitions helps lenders gain Community Reinvestment Act credit and gather deposits.

Scott Burgess will hand the reins of the $849 million credit union to Seth Schaefer, who has been with Rivermark since 2003.

Former chief operations officer Anne McClure spent nearly two months as interim CEO.

There's a battle being waged by Bank of Montreal and its smaller rival, Canadian Imperial Bank of Commerce, as they compete against JPMorgan Chase and almost 200 other lenders in so-called Chicagoland — one of the toughest banking markets in the U.S.

What is the difference between a reputational hit that ends up being just a blip, and one that becomes an extinction level event? Following are five ways to assess your exposure.

Bank reputations are backsliding as consumers look for evidence of good corporate citizenship. But new data shows that a highly visible and vocal CEO — who talks about more than just the earnings report — can provide a major boost.

How has Frost Bank maintained its stellar reputation year in and year out? By emphasizing long-term relationships, never compromising on its principles to meet quarterly numbers and always striving to give customers a square deal.

E-invoicing is the solution to unlock early-payment discounts, but many businesses are stuck in the past, according to Roger Hatfield, vice president of North America for CloudTrade.

Under a consent order with Texas and seven other states, the Atlanta-based credit reporting firm agreed to shore up its information security efforts, but it will not have to pay any financial penalties.

Leadership coach Steve Gutzler offered credit unions six principles to follow that can help develop leadership qualities.

Online retailer Zappos made its name as a website for buying shoes, but today it is known just as much for its focus on service and culture as it is for what it sells.