Practice and client management

Doug Martinez succeeds John Walling, who spent 39 years at the helm.

No reason was given for his exit by the Silicon Valley lender, which named another prominent economist, Susan Athey of Stanford, to its board of directors.

Deutsche Bank is said to be conducting a fresh review of its trading businesses, an overhaul that CEO John Cryan is pursuing to help restore profitability amid reports that the bank is seeking to replace him.

John Damaso will retire this July after spending 25 years with the credit union. He will be succeeded by SVP Nelson Tavares.

Rebranding celebrations, financial education, hurricane relief donations and other ways credit unions are giving back.

It’s tough enough to grapple with sexual harassment in the workplace. It’s more complex when clients are involved.

Senator is concerned about the San Francisco Fed chief’s track record; the gaps at three big banks are among the largest.

Live Oak Bancshares took two years developing a loan for cemetery operators, a group that faces challenges with financing for property improvements.

Alaska USA shakes up its operations, NuMark recognizes top employees and more new hires, promotions and honors.

The credit union is Kentucky's largest and has experienced more than two decades of steady growth.

Deutsche Bank Chairman Paul Achleitner is said to have held talks with possible replacements for CEO John Cryan. The bank's turnaround efforts have been disappointing in many eyes, but there is open debate on whether it's Cryan or Achleitner who deserves most of the blame.

A startup called Spring Labs has launched a blockchain network with the goal of getting lenders and data providers to share data to help verify customers' identity.

Lansing, Mich.-based LAFCU will still judge all submissions, but a local paper will publish the winning entries – the first time the credit union has undertaken such a partnership.

Operations executives said in a recent survey that they have to modernize their back offices before they can meet their No. 1 goal: improving the customer experience.

Morgan Stanley also reported a wide disparity in gender pay, reflecting the greater proportion of men in top executive posts.

There are ways to provide a better consumer experience, even when institutions are looking to settle up on unpaid accounts.

With smaller screen sizes and increased levels of distractions ranging from a text or a notification, pitfalls in the checkout process can result in more abandoned carts than successful transactions, writes Andre Lyver, director of engineering for financial services at Shopify.

Former CEO Jeff York alleges retaliation by board related to proposed weight loss clause.

Another look at how credit unions are giving back to the communities they serve.

Some credit unions are seeing significant boosts to loan balances and campaign response rates by deploying adaptive email marketing automation campaigns.