Practice management

Edward Paternostro will step down Jan. 2, and the institution's current COO, John Deieso, will take the helm.

Utilizing AI and automation will help stop hackers and reduce repetitive jobs, allowing institutions to save money and reinvest more into products for members.

With the holiday season in full swing, a number of credit unions are making their communities a bit brighter.

A 2017 holiday shopping growth strategy worked so well for the $4.1 billion-asset institution that management decided to hit the mall again this year.

A big splash by Fifth Third, a bid by WSFS to reinvent itself and some bold long-distance expansions highlighted a year where deal activity held steady but premiums rose.

The combination of CCF Holding, Heritage Bancorp. and Providence Bank will create a $1 billion-asset institution. Veteran bank investor Kenneth Lehman will be its chairman.

Christopher O’Malley is set to lead the California-based institution as Ron Berry retires.

Credit unions are often quick to help their members and communities during times of crisis. This includes providing special loan rates and other relief when federal employees go without pay.

Earlier this year CUNA announced a new push to better educate consumers about credit unions. The Northwest Credit Union Association is asking its members to contribute to the effort.

As the U.S. undergoes a dramatic demographic shift, credit unions must be proactive to ensure their employees represent the communities they serve.

The digital ID market has massive potential, but many fundamental problems that must first be overcome. Among them: The companies best positioned to provide a viable digital ID platform are not the ones best positioned to benefit from it.

Student loan debt — now at $1.5 trillion in the U.S. — is arguably the greatest pain point for consumers in their 20s and 30s. To court that demographic, banks are increasingly offering help with refinancing and repayment.

BBVA has picked Javier Rodriguez Soler, its head of strategy and mergers, to run its U.S. bank.

The three institutions will use a platform from Fiserv to help improve efficiency.

David Rupp was CEO of Four Oaks Fincorp in North Carolina when it sold itself to United Community Banks last year.

The Maryland-based credit union sued the nation's largest CUSO over call center services, but the two sides didn't take long to come to an agreement.

Stock Yards will remove a competitor in Louisville, Ky., and enter two markets outside of the city.

The Indiana-based institution has increased its starting pay for the last three years.

Kent Greff is retiring after 39 years in the credit union industry, including leading Mill City for almost two decades.

In the last two years, the Georgia-based institution has returned $25 million to members.