Practice management

Marking milestones, making a difference for kids and veterans, and other ways credit unions are giving back.

Angel Castro will receive one of the 2018 Herb Wegner Memorial Awards for his efforts to expand credit union access around the globe, with a focus on Latin America.

Relying on data such as income, location and spending habits, bank apps are delivering customized financial advice and tips relevant to the consumer, such as details about local events.

The Boston mutual, which lost its innovation team when it spun off Numerated last year, has hired a State Street executive to oversee a plan to encourage all employees to be more creative.

Doug Ralston is set to succeed Scott Lundgren, who is retiring after 33 years in the credit union movement.

The two reports will examine credit union recruiting practices and how CUs can identify leadership qualities in potential board members.

Credit union consultant Susan Mitchell is one of this year's Wegner award winners, being recognized for a career that has focused on the movement's social mission and finding ways to increase opportunities for women.

There are practical lessons from Amazon's service model that can be applied elsewhere, writes Derek Corcoran, chief experience officer at Avoka.

A mix of tax sweeteners and a lower cost of living has prompted banks such as MUFG Americas, Northern Trust and Bank of the West to locate corporate-level jobs in Phoenix and surrounding areas.

Firefly CU honors its top talent, Neighbors FCU staffer recognized by local Chamber of Commerce plus new hires and promotions at credit unions across the country.

Along with the $600,000 payout, the credit union is also planning to donate money to a variety of local charities in celebration of its 2017 successes and its 60th anniversary.

Artificial intelligence is expected to bring financial services to millions, yet it could also make unethical decisions that unfairly deny credit and widen the divide between haves and have-nots, says Nicolas Economou of the nonprofit Future Society.

Provider of lending, marketing automation technology predicts more growth in 2018.

It can be hard for bankers to carve out opportunities to tackle complex problems in today’s always-on culture, but it’s important for getting ahead.

The company will still use the building for its main office, but it will move its administrative staff to another building.

From collecting backpacks for kids to increasing branch access for members and providing scholarship opportunities for deserving students, here's another round-up of how credit unions are giving back.

Bank consolidation in the city has picked up in recent months despite erratic oil prices and flooding tied to Hurricane Harvey.

While a recent study showed significant differences in credit union leaders' perceptions of good governance, one reader believes five steps can help better align CUs and their boards.

The credit union's assets have grown tenfold, and the institution has added 30 additional employees and two new branches, since Clark took the helm in 1986.

The nation's largest bank plans to consolidate employees from multiple office buildings into the 2.5 million-square-foot building. Construction is expected to be completed in 2024.