Practice management

The identity theft threat created by the Equifax hack and the growth of online lending have given software makers a platform to pitch products that rely on selfies, scans of driver’s licenses and other nontraditional ID methods.

Wells Fargo is extending a 6-year-old fight with a whistleblower, despite a government order to immediately reinstate the former employee.

The Indiana company's board knew what it wanted from a potential buyer, and that helped it as it negotiated one of this year's biggest bank deals.

Joseph MarcAurele will retire as chairman and CEO in March. The company's president and chief operating officer, Ned Handy, will take the helm.

If a credit union is dedicated to promoting members' fiscal well-being, shouldn't it do the same for its employees?

Mark Thompson had previously been a CenterState regional president overseeing the South Florida market.

The Lake Jackson, Texas-based CU is the largest CU in Houston and the fourth-largest in Texas.

The U.S. commonwealth has eight federally chartered credit unions, as well as a number of cooperativas, similar to state-chartered CUs.

Millennials want mobile-first digital advice, and will invest millions on such platforms.

The Michigan credit union's Passion Project gives employees the opportunity to connect with their community, as well.

But it's not all fun and games at the Utah credit union that also launched a special leadership institute to help employees advance their careers.

Out-of-control email chains, long meetings, haphazard approaches — that was project "management" at Exchange Bank in California. It took five years, but those things have changed.

Leadership workshops help Veridian staffers improve, develop skills they need to move forward.

Bank of America's reputation took an enormous hit from the financial crisis; it's been Anne Finucane's job to restore it.

When Zions Bancorp. in Salt Lake City decided to consolidate its seven bank charters into one, executives knew they would have to work hard to retain their most talented employees amid all the disruption.

In the newly created role, Jane Russell manages TD’s call centers, ATMs and digital operations, and directs all operations within its 1,250 U.S. branches

Synovus is widely regarded as one of the industry’s most admired companies, and it is up to Liz Wolverton to ensure that it does not rest on its laurels.

Hannah Grove has made it her mission to "eradicate jargon" at State Street, in an effort to make the company more acceible to its customers and easier for the public to trust.

MUFG Union Bank is counting on Wendy Breuder — a proven revenue generator — to use her considerable analytical skills to find meaningful cost savings through the consolidation and relocation of office space.

As Fifth Third's chief administrative officer, Teresa Tanner has overseen big changes in employee benefits and led the process to relaunch the bank's brand.