Retailers

Third party mobile payment apps are resetting consumer expectations, and retailers must embrace the technology, writes Joe Leija, general manager of North America at Ingenico ePayments.

This is a good time for bank risk managers and bank regulatory examiners to evaluate the effects of a deepening retail crisis on the financial services sector.

Brick-and-mortar retailers are using technology to transform their physical stores into an Amazon-like digital experience.

One-time passcodes or more complex passwords are not enough, and add friction and potential frustration for the user. The solution is mobile identity authentication, writes Randy Vanderhoof, executive director of the Secure Technology Alliance.

China’s internet titans are set to supply ample evidence that online spending continues to defy a slowdown in the world’s second largest economy.

Product searches can be confusing, which can increase card abandonment and cut into sales. Virtual assistants and other customer service improvements can solve the problem, writes Arjun Mendhi, a director at Infinite Analytics.

Starbucks Corp., the world’s biggest coffee-shop chain, suffered crashes at some of its payment systems following a routine technology update.

As payments innovation expands and diversifies, retailers will need to find ways to deftly embed low-touch payments into omnichannel shopping.

Despite a flood of new technology options, e-commerce still hasn't cracked the code of convincing shoppers to complete their purchases once they arrive on the checkout page.

An upcoming release of Android Pay may have a biometric facial recognition component named “Visual ID," according to a recent teardown of the app. This functionality could open up numerous possibilities for merchants.

Waste haulers of all sizes are increasingly shifting to accepting credit card payments and are in need of technology support to do so.

The D.C. company is starting with bars in its local area and plans to expand to other big cities in the near future.

The Bokis wallet's new app is scheduled for broad release this summer. It's a rare success for collaborative wallets, as others have failed, such as the U.S.'s Softcard and CurrentC, the U.K.’s Weve, Canada’s suretap and Singapore’s SmartWallet.

Retailers can excel at sales, service and selection, but if the point of sale doesn't have the latest technology, stores will turn off consumers.

The Bokis wallet's new app is scheduled for broad release this summer. It's a rare success for collaborative wallets, as others have failed, such as the U.S.'s Softcard and CurrentC, the U.K.’s Weve, Canada’s suretap and Singapore’s SmartWallet.

Amazon's new service is a chance for all retailers to examine their e-commerce strategy and come up with ways to keep people from leaving sites before making a purchase.

Beyond is a culmination of the many things Carr's done in his life. That includes years spent as as a merchant acquiring executive—Carr was the CEO of Heartland Payment Systems; an author who has advocated for improving conditions for working class Americans while detailing his own challenges growing up in Illinois; and a philanthropist.

Third party 'pays' and app companies like Uber are making the payment almost invisible, and threatening banks' relationships with consumers, writes G. Vedanarayan and David Griffiths of VirtusaPolaris.

Diebold’s purchase of Wincor Nixdorf made plenty of sense as a merger of two ATM giants. But that's not what the companies want to become.

Restaurants and other hospitality businesses have suffered a series of breaches. E-wallets can provide extra security and marketing heft at the same time.