Retailers

Chatter about bank-nonbank combinations pops up frequently, as it did in a low-profile way this week, but there are reasons you should be skeptical even in these anything-could-happen times.

Buying clothes can be a tedious process of waiting in lines to get into the dressing room, and then waiting in line again to make a purchase. As it turns out, eliminating the second half of this process can also reduce the first half.

The Canadian Federation of Independent Business (CFIB) and Mastercard have reached an agreement that will reduce payment card interchange rates for members of Canada’s largest small-business organizations, bringing them on par with large merchants’ rates in the market.

As American Express and Citigroup clashed over which issuer would get the coveted Costco Warehouse credit card business, one area remained undisputed and out of their hands: Payment processing for Costco's small business clients.

Hotels and other hospitality businesses need to adopt new security technology methods such as biometrics to stay ahead of the crooks.

Consumers want to use e-commerce, digital payments and other new card innovations, but are still wary of fraud. Here's how to help them get over that fear.

KKR & Co. said fourth-quarter profit more than quadrupled as its private equity portfolio gained and it sold its final stake in Walgreens Boots Alliance Inc.

Consumers still primarily use cards and shop at brick and mortar retailers. Merchants need to take that into consideration when forming a technology strategy.

Consumers can use Apple Pay at 36% of U.S. merchants now, up from 16% a year ago, according to a new report from Boston Retail Partners (BRP).

Now that the holiday sales rush is over, merchants are starting to look more closely at game-changing sales models like Amazon Go as models to reinvent their own point of sale.

Payment service providers and independent software vendors may find themselves on the outside looking in if they can't diversify to accommodate m-commerce.

Los Angeles-based California Pizza Kitchen (CPK) has upgraded its mobile app to consolidate payments and loyalty features, including the ability to order and pay at the table at the company’s 197 U.S. locations.

EMV was a necessary advancement that wasn't guided by customer preference. For mobile payments and other m-commerce plays, instant consumer adoption isn't always a sign of success.

Traditional brick & mortar stores must upgrade and innovate their experiences to again become destinations in their own right in order to lure back spoiled online shoppers.

People are warming up to mobile payment apps like Apple Pay and Samsung Pay, but concerns over fraud and ID theft could still pose headwinds.

The payments company is working with Chargebacks911 to improve chargeback performance for card not present transactions.

Shoppers are going to have to choose which apps to keep and which to delete or hide, making it important that retailers develop an app that's worthy of repeated use.

Messenger bots, an artificial intelligence-driven application, can respond to customer queries over social messaging platforms. Bot interactions attract a consumer who is engaged and interested in pursuing a transaction.

Westpac in has been aggressive in supporting and adopting emerging merchant and payment technology in Australia.

The chip card migration took up a lot of merchants' energy over the past couple of years. As chip cards mature, merchants can and should turn to the variety of new payment options in the year ahead.