Retailers

What keeps execs up at night in the payments, retail and banking industries? Quite a lot, including disruption from tech giants and competition from foreign rivals.

The bank saw value in Ondot Systems’ ability to empower customer analytics in card controls.

Clearly communicating with customers on a powerful engagement platform is enough to increase customer confidence, writes Donika Kraeva, strategic communications manager at Dentacoin.

To combat this loyalty fatigue, retailers need to design their programs to be frequent, relevant, interactive and visible, writes Mehmet Sezgin, CEO and founder of MyGini.

Despite the fervor over mobile wallets and banking, one day consumers may never need to open a dedicated bank or payment app.

Many of the factors that make Uber a natural fit for restaurant delivery don’t apply for groceries, according to Pradeep Elankumaran, founder and CEO of Farmstead.

American Express has positioned itself as a small-business champion for decades, but its partnership with Amazon illustrates the paradox of supporting mom-and-pop shops by enabling them to buy supplies from their largest competitor.

Amazon.com Inc. and American Express Co. are upping the ante in their bid for small-business spending.

Today, you can sell anywhere in the world successfully with just a single payment gateway integration, writes Ralph Dangelmaier, CEO of BlueSnap.

As VR and AR mature, new possibilities open up for customer interaction in a virtual space.