Risk

Bad actors have taken advantage of the work-from-home shift and bank’s digital channels to increase AML risk, says Jumio's Robert Prigge.

Having an enforceable record on hand increases your ability to dispute chargeback claims by showing that a purchase was made intentionally, says PactSafe's Eric Prugh.

New analysis from SentiLink showed that the industry may be more vulnerable to some fraud threats than it realizes.

With the increased shift toward digital payments, which has only been accelerated by the COVID-19 pandemic, manual data analysis and threat detection methods have failed to stop the fraudsters, says The ai Corporation's Oliver Tearle.

A former Fifth Third executive recently accused the company of failing to deliver on a promise to make him president because he’s in his mid-50s. The case offers important lessons in hiring and succession planning as the banking industry cuts costs and seeks out younger, digital-savvy managers.

Big financial institutions are worried that online wagers made with credit cards pose a heavy risk of money laundering. The possibility of tougher rules under the incoming Biden administration has only compounded their concerns.

Unlike a traditional supply chain, where value and risk travels up and down a set of organizations in a linear fashion, the extended enterprise is a complex network of relationships, says PXP Financial's Koen Vanpraet.

“We’re going to be looking at … what caused us to not be able to close some of these gaps in the past,” Citigroup's new Chief Administrative Officer Karen Peetz says of the effort to fix shortcomings in internal controls that have plagued the company for years.

Smarsh, which enables banks and other clients to archive employee communications, is buying the AI firm Digital Reasoning as employers increasingly seek surveillance options for personnel working from home.

While national banks have remained strong during the pandemic, they are still navigating risks from a murky credit environment and other potential warnings signs, according to a report by the Office of the Comptroller of the Currency.