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Consumers are more likely to recommend companies they have a positive social media interaction with, according to a new report.
January 29 -
WhatsApp may be a great way to communicate with friends, but when Wall Streeters touch it, their firms get very nervous.
January 13 -
Facebook, Instagram and other platforms can help credit unions differentiate themselves from big banks, but CUs that don't use these platforms strategically could be opening themselves up to risks.
January 9Kasasa -
Big Tech’s entry into the financial services space and changes in consumer behavior patterns could push some institutions away from Facebook and Twitter, but a host of new platforms are vying for the industry's attention.
December 10 -
After weeks of enduring a firestorm of negative feedback regarding its proposal to launch the Libra cryptocurrency network, Facebook is turning to a more conventional system by joining other "Pays" in launching Facebook Pay.
November 12 -
Forget Facebook and Twitter. For Coastal FCU and others, social media is happening inside the credit union.
September 23 -
The social media giant says its cryptocurrency project can bring services to the world's unbanked. Lawmakers and regulators aren’t so sure.
July 25 -
Lawmakers circulated a bill just ahead of hearings on Facebook’s Libra cryptocurrency that would prohibit companies with over $25 billion in annual revenue from launching a digital financial asset.
July 15 -
Studies show that consumers trust posts from an organization’s employees more than the brand itself, and that could be key to using social media as a growth engine for credit unions.
July 10Gremlin Social -
Many people still distrust banks, but many also look askance at the social media giant, making it an unlikely savior of the unbanked.
June 25American Banker and Financial Planning