A large language model detects signs of agent burnout and sends stressed-out employees calming videos created by Ariana Huffington's company Thrive Global.

The community bank cites exposure to "heightened, and evolving, regulatory standards" in its decision to wind down banking-as-a-service operations.

In this month's roundup of top tech news: Bank of America's data breach affects more than 57,000 consumers, banking as a service's looming reckoning, the downfall of Heartland Tri-State Bank and more.

Luis Valdich, managing director of Citi Ventures, and Alex Sion, managing director of private equity firm Motive Partners, explain how they envision advanced AI changing work in financial services.

A consortium of banks focused on cybersecurity has published a series of white papers aimed at navigating the challenges and opportunities of AI in the financial sector.

Research from J.D. Power found that bank customers are most concerned about letting AI move money on their behalf or place a barrier between them and their money.

The Consumer Financial Protection Bureau provided guidance about digital intermediaries and lead generators that accept payments to steer borrowers to financial products.

The Swedish lender says the use of generative AI hasn't affected headcount. But it has also said previously that AI would impact its own hiring decisions.

Large global banks are experimenting with tokenization to make complex transactions faster, efficient and more auditable.

A White House executive order mandates that the Consumer Financial Protection Bureau and other federal agencies take steps to protect personal information from getting into the hands of "countries of concern." The CFPB is promising rules to rein in data sharing later this year.

The Austin, Texas, bank and fintech says the Federal Reserve has proposed a consent order that would require it to strengthen compliance shortcomings, including anti-money-laundering controls. 

The San Francisco-based technology company says its new product, Porto, will let investors securely trade more than 200 currencies using multilayered approval systems and biometric credentials.

A group of former FTX and Alameda Research employees plan to use the venture money to build out a cryptocurrency exchange called Backpack. It's one of the startups seeking to fill a gap left by the collapse of Sam Bankman-Fried's crypto empire. 

Will AI erase jobs? How can you jumpstart a stagnant career? And what's the latest with real-time transaction processing? The industry's top executives will gather on March 27 and 28 in Hollywood, Florida, to dive into these issues and many others.

The Consumer Financial Protection Bureau needs to do more to enhance security while making it easier for consumers to share data.

Helping programmers become more productive, modernizing legacy systems and conducting compliance assessments are among the hundreds of gen AI use cases in production or in the pipeline for Shadman Zafar, co-CIO for Citi and lead for the bank's generative AI work.

The San Francisco neobank made "occasional mistakes" regarding its responsiveness to customer complaints, according to the California Department of Financial Protection and Innovation.

Honorees from 2024's Most Influential Women in Payments, representing companies such as MoneyGram, Walmart, Segpay and more, share insights into how how artificial intelligence is changing their companies and their industry.

The Fort Lee, New Jersey, company has hired a pair of veteran investment bankers to lead an effort serving fintechs' capital market needs. It described the move as "doubling down" on its commitment to the sector.