Mike Abbott, global banking lead at Accenture, predicts the trends that will change the way banks operate in the coming year, including a rate environment that hasn't been seen in more than a decade, a comeback for branches and soaring credit delinquencies.

Interacting with ChatGPT is like hanging out with the best-informed, brainiest acquaintance you've ever had. Surprisingly, it's that characteristic that makes it a boon to the banking industry.

Community banks and credit unions have pooled their resources and ideas to develop a bilingual challenger bank, banking-as-a-service playbook, cheaper alternative to Zelle and other innovations.

The fintech is also relying more heavily on its bank charter as rising interest rates make selling loans to investors more challenging.

Online lenders say they are helping people who can't get loans elsewhere, at least without paying high overdraft, NSF or rollover fees at banks or payday lenders.

Matthew Quale was formerly the president of Bask Bank, a standalone digital brand under Texas Capital Bancshares.

In a recent survey, financial institutions named artificial intelligence their top priority for investments against increasingly sophisticated fraud.

The San Francisco bank is concentrating its efforts in Denver, Los Angeles and San Francisco.

Challenger banks and apps such as Zeta, Onward and Nerve are helping people manage complex financial relationships beyond simple joint accounts.

The New York City firm will wrap up its relationships with four institutional crypto-asset clients this year.

Big banks are aiming to bring their existing technologists up to speed with cloud certification and other modern architecture training.

Smaller credit unions' focus on interest rates and service may not be enough to overcome a lack of tech resources. All categories below $1 billion of assets lost members in the third quarter compared to a year earlier, despite a 4.4% rise in membership industrywide.

The plaintiffs allege that the banks did not catch obvious red flags or implement proper safeguards such as requiring two employees to approve each transaction.

The Chicago-based institution partnered with MANTL to streamline how credit unions onboard new customers in multiple channels.

About half of small businesses nationwide are now classified as financially unhealthy: They have difficulty paying bills on time, inadequate cash reserves or insufficient insurance. Eytan Bensoussan, founder and CEO of NorthOne, a neobank for small businesses, shares his thoughts on how banks and fintechs can help these customers survive.

Nadine Chakar will take the helm at Securrency from current CEO Dan Doney, who will become chief technology officer.

The fintech says its users took out 70 million cash advances in 2022, and many grew their paychecks along the way.

JPMorgan Chase Bank NA will have to face a lawsuit by a unit of the French maker of Ray-Ban glasses that claims the bank ignored suspicious transactions as cybercriminals drained $272 million from its New York bank account.

The Virginia bank, which engages in banking-as-a-service partnerships with fintech companies, has run into trouble with the OCC in 2021 and 2022.