Chicago's government agencies are a mess of disconnected legacy systems that smacks of old-school municipal malaise and revenue loss as people trek to midcentury government facilities and wait in line to pay.

The online lending platform takes corporate culture seriously but encourages employees not to take themselves too seriously.

The World Economic Forum said the effort is designed to strengthen fintech cybersecurity.

At CUNA’s GAC, one credit union leader explained that CUs need blockchain and distributed ledger technology now for the same reason they needed websites in the '90s -- even if the technology is confusing, it's going to be a big deal sooner than you think.

Manual means of dispute management are inefficient and growing untenable in the current security and compliance environment, writes Brad Johnson, director of solutions consulting at Centrix Solutions.

The $86 million-asset credit union often had to rely on paper-based, manual proceses prior to the conversion.

Breach investigations can be very lengthy and it is not uncommon to disclose additional findings over time, writes Mounir Hahad, head of threat research at Juniper Networks.

Promontory Interfinancial Network, a provider of bank products and services, goes to great lengths (sometimes literally) to retain its employees over the long term.

State-level support will give the digital assets industry much needed footing, said Caitlin Long, a former managing director at Morgan Stanley.

The negotiations between Amazon and big banks like JPMorgan Chase and Capital One to offer a checking-account-like product pose significant questions for regulators about the e-commerce giant pushing further into the banking space.

The online lender is taking a stand against businesses that sell assault weapons or that sell any type of firearms to people under 21.

The fintech industry has some cool workplace quirks, but behind the fun factor is a serious mission to build an enthusiastic, satisfied workforce.

Customer support may seem like it's innovating through the use of artificial intelligence and chatbots, but all of that is built on a foundation that's stuck in the stone age.

The Russia probe puts a national spotlight on a Chicago bank exec; CFPB's Mulvaney and Sen. Warren face off (again) while a credit union CEO takes a surprising position on the industry's tax exemption.

The estimated costs of recent digital glitches at BB&T, TD and Wells Fargo are in the hundreds of millions of dollars, but contractual and economic realities make it hard for banks to sue vendors for the money or fall back on insurance policies.

To attract new customers, banks are getting rid of the paper-based payments process between builders and subcontractors.

Natalie Bartholomew, a banker in Oklahoma, has launched a blog designed to promote women's issues and tout her peers' accomplishments.

The Consumer Financial Protection Bureau is among several agencies that "continue to investigate events related to" last year's Equifax brief, the credit reporting firm said in a securities filing.

Retailers and payment service providers will need to report on at least a quarterly basis on performance against the reference fraud rates, writes Matthew Attwell, Risk & Client Services director at The ai Corporation.

Even if most consumers aren't leaving their plastic cards at home in favor of mobile wallets, the very idea of using a mobile wallet is no longer cutting-edge. But a few companies go the extra mile.