The New York bank is the latest to offer generative AI to all its employees and agentic AI to developers. Chief Information Officer Marco Argenti explained the bank's next steps with the technology.

A huge percentage of Americans, particularly Gen Z and millennials, score poorly on financial literacy tests, with predictable consequences. AI-powered agents would help empower them.

Fedwire has migrated to ISO 20022, a messaging standard designed to make it easier for digital real-time processing rails to work together. It's a difficult lift for banks, but the agency promises it will be worth it.

First-party fraud — customers claiming they never made a transaction when they know full well they did — is a growing problem for banks. An emerging host of vendors including Socure are offering machine learning models that detect this.

The fintech has made its core payment app interoperable with Venmo and will connect 2 billion users through partnerships in India, China, Brazil and other major digital commerce markets.

Bank lobbying groups have formally objected to the recent wave of applications by crypto companies for national trust bank charters. They argue that too little information has been made public about the firms' business models and planned products.

Ocala Community Credit Union is the latest credit union to partner with InvestiFi and offer crypto investments for its members.

American Banker's Frictionless Fraud report finds not all institutions are well assured their customer verification tools can keep up with new schemes.

Markets are increasingly moving toward 24/7 functionality through the use of blockchain technology. Companies that don't adapt will be left in the dust.

The Pittsburgh bank is working with the cryptocurrency platform to let PNC customers buy, sell and hold cryptocurrencies.

Sam Altman, the founder and CEO of OpenAI, said the rapidly growing capabilities of AI are rendering many of banks' fraud prevention measures useless and warned of an "impending fraud crisis" if banks don't update their processes.

Countries around the world are retreating from the economic integration that drove growth in the post-Cold War era. The result will be an unnecessary hindrance of progress.

Google, Oliver Wyman and Corridor Platforms offer bankers a safe space where they can experiment with using generative artificial intelligence for customer interactions.

Car manufacturers and apps have made it easier for customers to pay for fuel, parking and other services seamlessly from their cars or smart devices.

Texting a password recovery link to a customer presents the risk of someone else taking over the account. Researchers found this happens somewhat frequently.

The Rhode Island-based bank plans to use artificial intelligence to boost efficiency and improve customer service. "Everything is fair game," said CEO Bruce Van Saun.

A new MITRE framework breaks down how cybercriminals attack cryptocurrency systems and helps institutions secure them. Plus, it's a free, open standard.

Fifth Third Bancorp in Cincinnati wants to become a bank for crypto platforms. Its CEO believes that stablecoins pose minimal threat to the U.S. deposit market.

New York Life and D.E. Shaw are among the companies encouraging use of large language models throughout their organizations.

The OCC, Fed and FDIC issued a letter this week clarifying the rules governing crypto safekeeping, which emphasize proper management of cryptographic keys.