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The Detroit lender developed rotational training programs in auto finance, accounting and technology to help attract and keep promising employees, especially millennials, who had a tendency to bolt.
September 11 -
The days of having an employee who happily works at the drive-through window for 30 years are over. So what’s a bank to do about its branch staff now? Bank of Tennessee has some ideas that it expects will appeal to millennials.
September 5 -
From better understanding consumer priorities to expertly managing career advancement, here's a look at key success strategies that female financial services executives shared at the Most Powerful Women in Banking LEAD Conference.
May 26 -
The federal regulator has created a new portal offering training courses and other information for free.
May 9 -
It's last call to participate in Credit Union Journal's annual Best Credit Unions to Work For, honoring credit unions with the best employee satisfaction and engagement.
March 7 -
So-called branch experts may recommend aggressive sales techniques, but the most successful sales teams talk the least about the bank’s products and services.
February 1