The San Carlos, California, consumer lender said it's "exploring strategic options" for its credit card portfolio, discontinuing its investment and retirement products and sunsetting a partnership with Sezzle in addition to embarking on a new round of job cuts.

A new rule allowing people with long-ago criminal convictions to find employment at credit unions is good for both the industry and for society at large.

Investing in website accessibility isn't just the right thing to do. It also makes good business sense.

Customers cite a large mix of reasons for why they do or do not trust specific financial institutions.

Neglect of the employees who personally interact with customers can undermine even the most carefully crafted business strategy.

Two-thirds of American adults report experiencing financial trauma in their lives, and the vast majority say they are still feeling its negative effects. Improving financial literacy can help.

The head of the Consumer Bankers Association takes issue with a recent BankThink article questioning bank CEOs' commitment to promises made in response to the Black Lives Matter movement.

Three years removed from the Black Lives Matter protests, banks have not fulfilled their promises to help close the racial wealth gap.

The founder of an ETF that tracks all American public companies with female CEOs sits down with American Banker Editor-in-Chief Chana Schoenberger to discuss why it matters if a company has a woman as CEO.

The Indian government's efforts to create digital public access for women can be a model for other countries.