Retaining experienced and competent employees is a crucial but often overlooked strategy for improving bank performance.

The firm will pay $110 million to settle charges it didn’t control traders; hedge fund executive says he was wrongfully accused of sexual misconduct.

Firefly promotes a new business advisor, St. Mary's Bank taps indirect lending officer and more new hires, promotions and personnel news at credit unions across the country.

Acting CFPB Director Mick Mulvaney’s staff is selling the move of agency employees as a cost-cutting measure. Don’t buy it.

Fri., April 27 is the last day to register to participate in Credit Union Journal's Best Credit Unions to Work For program.

Bank of America's new policy denying loans and other services to certain gun makers came after dozens of employees lost family members or suffered other trauma related to mass shootings in the past few years, CEO Brian Moynihan said.

Citibank finds people need people (at least in a branch). Santander launches a new consumer app, which makes money transfers using blockchain technology. JPMorgan Chase can be an intimidating partner for fintech startups. Plus, Elizabeth Warren’s new mission.

United FCU names new chief financial officer, two credit unions appoint new operations heads and more upwardly mobile executives.

Sen. Elizabeth Warren is struggling to get data that shows how bad sexual harassment might be on Wall Street.

Lawmakers should not toss out an agency rule aimed at curbing auto dealer markups that adversely impact borrowers of color.

Gary Shook, who led Middleburg Financial before its sale to Access National, has become president of Blue Ridge's bank.

Amber Baldet is exiting JPMorgan Chase to start her own venture, and another female executive is taking charge of the blockchain effort. BofA makes major progress on digital mortgages and gets gun-shy after Parkland. Plus, GM’s one-sentence dress code.

An employee at Jeanne D'Arc Credit Union who recently completed the CU's "Infant at Work" program looks back on the process and shares insights on how other credit unions can help working mothers.

Evelyn Canterbury is retiring from the Ohio-based CU after having been appointed CEO in 1982. The credit union's CFO, Paula Heitger, took the helm April 1.

It's not enough to say you provide excellent service. You have to define what it is in a concrete, measurable way to live up to that promise. Take these steps to do just that.

From awards to promotions, appointments and special honors, here's how credit union professionals are making an impact.

Millennium Bank in Tennessee has quickened approval times on loan applications by using software that frees lenders from repetitive, manual tasks. The result: Loan balances have increased by more than 50% in less than two years.

In addition to his highly publicized comments on trade and other political issues, the CEO of JPMorgan Chase used his annual letter to underscore the importance of job training for low-wage workers and call attention to an FDIC proposal that encourages banks to hire workers who have been convicted of minor crimes.

Traditional financial institutions would gain from adopting the innovative, consumer-focused mindset Amazon promotes. Hiring executives away from the e-commerce giant could help.

The San Francisco Fed chief, an economist, is seen as a complement to Fed chair Powell; the proposal would make it easier for banks to comply with the law.