“You can’t serve the public if your employees are shell-shocked,” said one executive, comments echoed by other institutions dealing with the aftermath of Hurricane Harvey.

“You can’t serve the public if your employees are shellshocked,” said one top banker, comments echoed by other institutions dealing with the aftermath of Hurricane Harvey.

In an effort to be able to serve members without having to hand them off from staffer to staffer, more credit unions are turning to the "universal employee."

The days of having an employee who happily works at the drive-through window for 30 years are over. So what’s a bank to do about its branch staff now? Bank of Tennessee has some ideas that it expects will appeal to millennials.

The new owner of this Miami bank might be from Chile, but it sure knew how to create warm feelings with the employees it acquired. Instead of cutting back on benefits, it added some new ones — including a cash bonus paid for life events like having a child.

Credit unions across the country report a flurry of promotions, as well as new hires, board appointments and more.

The uplifting story of another Virginia statue — this one honoring the first black female to charter a bank — is well-timed. Plus, JPMorgan Chase's O'Connor on laboring over Libor and U.S. Bank's Lawler on getting people to do the right thing.

Chief executives welcome new professionals to their management teams and more new hires, promotions and honors.

Differing groups of problem solvers — groups of people with distinct tools — consistently outperformed groups of the best and the brightest, Bloomberg View Columnist Justin Fox found in his research.

The company says the tracking devices are a way to reduce office space and know when shared workstations are free, but "hot-desking" also raises questions about whether employees are being spied on.

Sanger is out at Wells Fargo and so it is a crisis that gives us our first female board chair at a major U.S. bank. Women lead two major tech initiatives at JPMorgan Chase, which is also adding a fourth woman to its executive committee.

Basel Institute says enforcement is the problem; wealth adviser says bank steered clients away from her to white colleagues and blocked her promotion.

Aberdeen Proving Ground FCU taps a new chief financial officer and more new hires and promotions.

JPMorgan CEO Dimon says banks are putting Silicon Valley to shame … in terms of diversity; Uber’s plan to replace its CEO with a woman seems to be sputtering; and Yellen’s potential successors also are all men.

A new survey shows that jobs outside of Wall Street are becoming increasingly enticing to recent MBA graduates.

Ten years ago the global financial crisis began with subprime mortgage problems in the U.S.; the more you have, the more you get.

Hopewell is bolstering its member service with several new tellers, Suffolk announces board members and more credit union advocates in the news.

The online lender said it is on track to hit its goal of becoming profitable by yearend. It also extended a partnership agreement with JPMorgan Chase.

Fifth Third’s new chief legal counsel, Jelena McWilliams, might be changing jobs again and Australia’s first female bank CEO tells all in a memoir. Plus, the advantage with female founders, and young feminists on the rise.

Aberdeen Proving Ground FCU promoted a new executive in charge of its member service center, and more new hires and personnel news from CUs across the country.