Workplace culture

Mary Mack, the head of consumer banking at Wells Fargo, said Thursday the San Francisco bank has made significant progress in fixing its culture after a series of scandals over the past two years.

At American Banker's annual Most Powerful Women in Banking gala on Thursday evening in New York, honorees urged the industry to promote more women and people of color.

The House Financial Services Committee is examining sexual harassment charges against FHFA director Watt. American Banker reporter Hannah Lang offers her take.

From "BayBucks" to service excellence awards, California's Bay Federal Credit Union is committed to recognizing staff who go the extra mile.

From "Orange Outs" to balloon towers and more, the Alabama-based credit union is committed to creating a rewarding working environment.

Tracy Ashfield, a veteran of the mortgage industry, will take over at American Credit Union Mortgage Association when Bob Dorsa retires in January 2020.

Riverside, Calif.-based Altura Credit Union believes happy staffers will lead to happy members.

The question "Why do we exist?" is key to the credit union's engagement and motivation strategies.

Teresa Tanner expanded beyond her human resources role at Fifth Third to take on other duties. Her new responsibilities include fostering a culture of innovation.

A challenging diagnosis for her son prompted a senior executive to make changes at work, and Old National Bank's reaction offers a lesson for those serious about retaining female leaders.