Workplace culture

Karen Duffy, the veteran leader of the Massachusetts-based CU, will retire on Aug. 31.

Credit unions are changing up personnel in operations, finance, lending and more.

American Banker reporter Neil Haggerty examines the political implications of CEO Tim Sloan's testimony to the House last week.

HSBC's new head of global markets is encouraging a speak-up culture, months after his predecessor left the bank amid a misconduct claim from a junior female employee.

Cindy Dickey has taken over as CEO at the West Virginia-based institution while several other changes were made to the management team.

The bank had told employees in November that it was reviewing their ability to work from home, but its CEO now says he has decided to “hit pause on implementing any changes," according to a report by Bloomberg.

In honor of International Women's Day, a look at how women are making an impact in the industry.

Valley Bank spent millions on bank acquisitions under its previous CEO. Its new leader has taken a markedly different approach.

Creating an environment that employees love and recruiting a diverse workforce isn't easy. Here's how some Best Fintechs to Work For do it.

The majority of workers aren't engaged with their jobs. Here's how executives can stop that from happening at their credit unions.

The white-shoe firm is relaxing its “stuffy” dress code for a more “flexible” one; the CFPB plans to toughen rules on energy-saving project lenders.

Nap pods and beanbag chairs are nice, but what employees really care about are personal respect and generous compensation. Oh, and it helps to be dog-friendly.

A look at the difference in responses between employees working for companies that made the list and those that did not.

Richard Marotta, who became Berkshire Hills' CEO after his predecessor's abrupt resignation, says his top priorities are squeezing more profit from existing operations and improving corporate culture.

Credit unions have announced a number of hires and promotions, including treasurer, controller and an executive overseeing market engagement.

Even as the movement grows through charter changes and field of membership expansions, some observers say many boards don’t yet reflect this dynamic.

In a throwback to the movement's early days, a handful of CEOs are dually employed by their credit unions and the institution's sponsor organization.

Michael Athens was the Albuquerque, N.M.-based institution's vice president of operations before serving as interim president and CEO.

In a lengthy report released Wednesday, the bank pledged to protect whistleblowers, handle customer complaints better and re-examine its lending practices.

Gary Moritz will leave the credit union on Feb. 1 following 30 years at the helm of the Ohio credit union.