Workplace culture

Shalonda Dawkins, who joined the Houston credit union earlier this month, has worked in the financial services industry for over 15 years.

Many credit unions already know they need to diversity their slate of directors. Here's how a handful of CUs have already started that process.

Credit unions have recently named new executive officers while others have seen their leadership recognized with seats on community organizations.

A recent high-profile news story doesn't paint the National Credit Union Administration chairman in a good light, but some in the industry say it could also lead to positive changes on the board.

Shane Knighton, who previously worked at Member Business Lending, will take over for the retiring Gordon Dames, who served as interim CEO.

Less than three years after taking the helm at Baltimore Washington Federal Credit Union, Lester Warby is set to take over at STAR Credit Union in Corpus Christi.

Here's a look at some of the industry’s latest hires and promotions, along with credit union employees who were recognized for their work.

Edward Paternostro will step down Jan. 2, and the institution's current COO, John Deieso, will take the helm.

As the U.S. undergoes a dramatic demographic shift, credit unions must be proactive to ensure their employees represent the communities they serve.

There's a growing consensus that if credit unions want their institutions to reflect growing diversity among their membership base, significant changes will also need to take place at the board level.

From recognition as a top workplace to giving back to nonprofits and making a difference for those in need, here's another round-up of credit union community news.

Michael Daly's resignation may have been precipitated by an anonymous letter last month describing the workplace as “toxic” and in dire need of change.

The majority of credit unions are run by women, according to a recent study, but that positive news doesn't paint the full picture.

Credit unions wouldn't seem to have much in common with the air travel industry, but a former VP at Southwest Airlines emphasized the important role culture plays at organizations of all stripes.

Rich Karlgaard, who has spent 20 years at Forbes, shared insights into trends and best practices for credit unions

Technological advancements are helping to empower employees, and many organizations, including banks, will need to shift their cultures to continue to attract the best workers.

A former bank executive recommends strategies to improve the retention of female bankers across the industry.

Hope Hardison, Wells Fargo's chief administrative officer since 2015, and David Julian, its chief auditor since 2012, have both been removed from the bank's operating committee and begun leaves of absence in the latest fallout from the bank's phony-accounts scandal.

In honor of International Credit Union Day, here's CU Journal's annual look at the everyday occurrences – both routine and meaningful – that bring "the credit union difference" to life.

Promoting diversity must go beyond putting women in the C-suite. It’s about creating products and practices that help support and elevate those who tend to be overlooked.