Analytics

American banks are emerging from one of the most challenging decades for any industry in history, and one area that is showing a potential way forward is payments.

If there is a takeaway from Citigroup's not-quite-stellar rollout of the Costco Anywhere Visa card, it is this: Even in modern times, the transition of large card portfolios from one issuer to another can prove disastrously complex.

The recent hack of the DAO (short for Decentralized Autonomous Organization) and the subsequent reversal of funds on Ethereum's blockchain should finally put an end to a decentralization charade.

There’s no way to gift-wrap the EMV woes for issuers and retailers around the upcoming holiday sales season.

The recent security incident involving Oracle POS systems demonstrates once again that no system is immune to security breaches.

Analytics tools for customer experience are an increasing priority for banks, but technology alone won't change anything. Banks also need to create an internal culture of data science.

The promise of faster EMV technology is a welcome reprieve for many ISOs who have grown weary of listening to merchants gripe about the snail's pace of chip card transactions. That reprieve, however, may not be so quick in coming.

With all the innovation and momentum around consumer wallets and payments, payment security is a huge concern to banks, merchants, issuers, payment networks and any new wallet provider.

Blockchain technology is often suggested as an answer to the financial world's security problems. Banks on the Swift network are being hacked? Put those international wire-transfer instructions on a blockchain. Card-not-present fraud is up? Well then, merchants should just let people pay with bitcoin. Problem solved.

Eddie Bauer acknowledged that a data breach compromised credit cards used in its 350 stores during the first six and a half months of 2016.

American Express Co. came close to reclaiming its once highly touted crown in J.D. Power’s credit-card customer satisfaction ranking, but lost again to Discover Financial Services.

Finding the right mPOS solution can be difficult. Demanding flexibility and device agnostic technology from partners can go a long way toward making a successful decision.

To discourage scalping, the New York Comic Con asked online ticket buyers for personal information up front. The backlash shows the challenges of protecting identity in the digital age — an issue banks and fintech firms are exploring.

The early morning exercisers who stop at Thrive Café in Loves Park, Ill. may be drenched in sweat and dressed in outfits devoid of any pockets, but they can still pay for their post-workout refreshments without a wallet or phone.

Smart contracts, which automate parts of payment agreements, are the key to using blockchain technology in complex financial transactions. However, there are still open questions and concerns about how smart contracts operate in the real world and whether they can be trusted.

In a harsh reminder that hackers have found hotel point-of-sale systems to be a treasure trove, HEI Hotels & Resorts is informing its customers of a potential breach affecting their credit cards.

ICBA Bancard has bought an agent bank portfolio from Fifth Third Bancorp in Cincinnati that carries about $98 million in credit card receivables.

Banks have gotten better at detecting digital banking fraud, but the process of closing and reopening accounts is still a mess — and that is what could send more customers packing.

The Rio Olympics has a lot of fans and athletes on high alert over concerns about contracting the Zika virus or competing in contaminated water, but the risks of financial fraud are another major concern.

In the hacker drama "Mr. Robot," most technology bears the brand of the series' fictional E Corp (known to characters as "Evil Corp"), but one device bore a striking resemblance to Square Inc.'s flagship product.