Analytics

Under pressure from regulators to beef up risk management in commercial real estate lending, banks are using new software tools to improve analysis.

Community banks are often burdened with manual data entry for processing commercial loans. Union State Bank has turned to digitization software to make it easier. It may sound modest in the age of APIs, but it made a quantifiable difference.

The U.S. EMV migration has been rough, but one of the sharpest pain points of all was felt by merchants not yet processing chip cards who were hit by a costly surge in chargebacks.

Once fraud has been detected and a customer’s usual payment mechanism is broken, what happens next to ensure that customer remains happy and loyal?

Banks must use analytics — rather than customer surveys — to determine what does and what does not inspire prospects to become customers.

If new research from NCR about a flaw in chip cards proves to be reproducible by fraudsters, it may undermine the core benefit of EMV security.

Overall card fraud losses in Europe have declined slightly over the last five years, but that trend is starting to reverse course, based on new data from FICO and Euromonitor International that points to sharp regional upticks in card-not-present fraud.

To thrive in today’s internationally volatile markets, financial institutions and other organizations must attend more closely to the cross-border payments process.

Barclays threw out security questions for telephone banking access this week and began using voice recognition technology, representing a step in an industry-wide move to eliminate passwords and challenge questions.

Whether it is EMV, NFC, HCE or TSP, there is certainly no shortage of acronyms within the payments ecosystem. And this is one trend that is here to stay.

The linchpin of the federal government's payday lending proposal is a credit-reporting system for small-dollar loans created by the private sector, but the kinds of companies that could create it haven't stepped forward.

Banks should assess a customer's full financial picture before deciding to sell a debt to a third-party collection agent.

European Union regulators recently passed new rules for shielding data from cyber criminals. Every company that operates in or does business with EU citizens must comply, which is virtually every mid-to-large sized company in the world.

Retailers insist that the EMV migration in the U.S. is weak because there is no PIN requirement to verify chip-card transactions, a process that is standard practice in other nations.

Profits rose by 9% at Capital One Financial during the second quarter thanks to strong growth in the firm's credit card and commercial banking businesses.

Visa and PayPal have been at war for as long as PayPal has existed, and their recent cease fire could allow both companies to overcome the barriers they have spent years building between the worlds of digital and in-store payments.

Visa Inc., the world’s largest payments network, posted fiscal third-quarter profit that beat analysts’ estimates as customer card spending accelerated. The company said it will buy back as much as $5 billion of its shares.

PayPal Holdings Inc. and Visa Inc. may unveil an agreement regarding data sharing, security measures and consumer choices on accounts linked to PayPal transactions, analysts said ahead of the companies’ earnings reports.

So here we are, just weeks out from a post-Brexit vote world, and a cloud of uncertainty hangs over the U.K. as it is left to try and carve out its new place in this new paradigm.

It is no secret to e-commerce merchants that Amazon, one of the giants in its field, has succeeded in part because it can make fast decisions about whether a transaction is legit or has fraud written all over it. And these decisions have to look at more than just whether a shopper is using a stolen card.