Like many financial companies, the brokerage wants to go where customers are. Since that means communicating with them via a third-party platform, it is working through privacy and security issues.

Artificial intelligence is helping detect breaches the human eye can’t. But it also gives hackers an edge.

A bot-powered wave is on the way, and some firms will adapt, others will simply perish. It will be survival of the fittest, writes Beerud Sheth, founder and CEO of Gupshup.

Security companies are using technology to stop more complex fraud based on a smaller amount of data, and investors are taking notice.

Merger creates a $20 billion payments processor; government seeks to delay fiduciary rule so it can make revisions.

Readers react to USAA teaming up with Amazon’s Alexa, how a new Wells Fargo’s scandal could affect arbitration rules, a digital identity startup’s ambitions, and more.

Push Payments' Travis Dulaney discusses the Fed task force report; Brian Roemmele talks voice pay.

Customers can ask Amazon’s virtual assistant about account balances, spending habits and financial questions that they may be too embarrassed to ask a human.

Machine learning can allow customers to take control of their data-driven decision making, including fraud, writes Mark Goldspink, CEO of The ai Corporation.

After blazing a trail in online and digital banking, Sweden's financial industry is now emerging as a pioneer in the use of artificial intelligence.