David Heun

Using good, old-fashioned customer service and consultation to cut down on merchant attrition has been part of the acquiring playbook for years. But that playbook is long overdue for an update.

The Society for Worldwide Interbank Financial Telecommunication (Swift) will provide U.S. banks with a gateway to The Clearing House's real-time domestic payments platform.

Connected devices, mobile and new processing standards require a larger technology upgrade than the quick updates of the past, according to Rajesh Venkatraman, director of worldwide payments at IBM.

Companies involved in content sharing or social media are seeing fraudsters try to create new accounts for their sites with fake credentials through bot attacks.

Alipay and WeChat Pay have become important drivers in the Chinese economy, putting the central bank in a position to force all third-party payment firms to connect to the new clearinghouse.

With this year's iPhone announcement getting closer, more rumors are spreading about how Apple plans to overhaul the way its phones handle payments. Some of these have already been confirmed by Apple; others are leaking in code the company has released.

In a move to strengthen the PayPal Working Capital program, the online payments giant has agreed to acquire the small-business capital lender Swift Financial.

Despite Apple's attempts to keep the next iPhone's features secret until it is formally announced, developers are unearthing more clues about the handset's support for payments.

Oracle Corp. is offering a payments application programming interface based on the ISO 20022 standard that will allow banks to more easily collaborate with fintechs and other third parties.

Bank of America Merrill Lynch is launching a payments collection platform that helps users manage mobile wallets and card payments in China through an arrangement with China UnionPay Merchant Services.

NCR Corp. says new ATM software it has placed in units at a European bank will "future proof" the machines and deliver more functions in an advancing contactless payment world.

UPS Capital has launched an online business-to-business payments service that will allow transactions licensed by escrow in a matter of minutes, rather than using a letter of credit or other options that can take up to two weeks to complete.

One of the biggest hurdles that all cryptocurrencies first face is merchant acceptance. Without it, consumer adoption is constrained.

Even as mobile payments at the point of sale have been slow or even faltering, as most research indicates, use of mobile for making large money transfers is climbing.

With clients seeking a faster way to reimburse employees for expenses, Shoeboxed turned to payments technology provider Dwolla to help create Fetch.

From gold plating to silicon guts, the plastic card is not what it used to be. Here are some of the most ambitious attempts to make credit and debit cards relevant in a high-tech world.

Four months after partnering with linked2pay's Bank Centric Payments platform, ICBA Bancard says it will support real-time posting of payments for community banks and their small business customers.

A popular person-to-person payments app in Italy is getting the backing of Intesa Sanpaolo Bank to become an option at the point of sale in more than 150 retail stores in Milan, Rome and Turin.

Apple Pay will make its debut in Denmark, Finland, Sweden and the United Arab Emirates before the end of the year, the company revealed during its third-quarter earnings call.

As a large furniture retailer in South Florida, City Furniture had to decide whether to move quickly to upgrade terminals and avoid the October 2015 EMV chip card liability shift, or stay on track with a process it was already engaged in for a mobile point of sale system in its showrooms.