Kevin Wack is American Banker's national editor, and is based in southern California. He was formerly the publication's consumer finance reporter and its Capitol Hill correspondent. Earlier, he worked on financial policy in Washington. He has also reported for the Associated Press and worked as the investigative reporter for the Portland Press Herald in Maine.
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At a time when customers are rapidly switching to digital banking, scores of branches are closing. But many institutions — mindful that brick-and-mortar locations remain a critical sales channel — are also experimenting with physical layouts that are focused on technology and generally smaller than traditional branches. In some cases, they have even done away with employees. Here is a look at some of the designs that banks have built as they seek to fuse the physical with the digital.
March 23 -
In a further illustration of weakness in the auto sector, Ally Financial said Tuesday that its 2017 profits will likely be dinged by rising delinquencies on subprime auto loans, as well as by falling used-car prices.
March 21 -
Jim Rosenthal previously served as chief operating officer at the Wall Street investment bank. He joins the board of an online lender that has recorded losses in five straight quarters.
March 21 -
The latest numbers underscore the extent of the challenge that the megabank faces in restoring its once-clean public image.
March 20 -
The San Francisco firm unveiled a new logo that prominently depicts its connection to its longtime owner, BNP Paribas. In doing so, it is wagering that any fallout from negative public perceptions of global megabanks will be outweighed by new opportunities to generate revenue.
March 16 -
The auditing giant has faced heavy criticism for failing to uncover wrongdoing at Wells. But the San Francisco megabank said Wednesday that it wants to maintain a relationship that goes back decades.
March 15 -
Jeffrey Osher, who led a bare-knuckle fight last year to oust the prepaid card company’s CEO and chairman, will serve as an adviser to the firm’s board.
March 13 -
A database that identifies wrongdoers could prevent banks from making bad hiring decisions, but can it ensure that former employees' rights are adequately protected?
March 10 -
Credit unions could be caught in the same net that led to the $586 million settlement the global money transmitter submitted to earlier this year.
March 9 -
The Kennesaw, Ga.-based firm, which makes online installment loans to borrowers with blemished credit records, currently operates in 14 states.
March 7
