Miriam Cross is a Washington-based reporter covering bank technology and fintech at American Banker. Previously, she was an associate editor at Kiplinger's Personal Finance magazine.
-
Somerset Trust in rural Pennsylvania has partnered with RoamHR, a financial platform that assists the self-employed, to add tax-withholding help for contract and temporary workers to the bank's services.
By Miriam CrossAugust 10 -
The e-commerce site and online lender have teamed up to let eBay sellers borrow up to $25,000.
By Miriam CrossAugust 5 -
The owner of The Shuckery in Petaluma, Calif., says she was unable to get a Paycheck Protection Program loan until she responded to an email from the delivery service and BlueVine.
By Miriam CrossAugust 5 -
The marketing and tech-sharing opportunities for Google's eight financial institution partners are captivating despite the risk of data privacy or other issues cropping up down the road.
By Miriam CrossAugust 4 -
The marketing and tech-sharing opportunities for Google's eight financial institution partners are captivating despite the risk of data privacy or other issues cropping up down the road.
By Miriam CrossAugust 4 -
The marketing and tech-sharing opportunities for Google's eight financial institution partners are captivating despite the risk of data privacy or other issues cropping up down the road.
By Miriam CrossAugust 3 -
Heritage Bank and Dime Community Bank are among those financial services firms taking online and app-store reviews seriously. Here’s why all banks should pay attention.
By Miriam CrossJuly 31 -
The company has renamed itself Prove and says that the acquisition will allow it to help banks fine-tune their security procedures when serving customers.
By Miriam CrossJuly 29 -
The accounting and payroll software provider’s QuickBooks Cash account is fee-free and integrates with other products the company offers small businesses.
By Miriam CrossJuly 29 -
BBVA and Rockland Trust have taken a highly numbers-driven approach to branch reopenings. All banks are having to rethink their branch networks during the pandemic and beyond, and analytics software is helping.
By Miriam CrossJuly 26 -
Finding loan forgiveness programs and keep-the-change loan paydowns are examples of services startups like Savi, Summer and FutureFuel.io are offering banks to help borrowers manage their monthly payments.
By Miriam CrossJuly 23 -
The online lender has already branched out into facilitating payments and analyzing cash flow for small-business customers. Its new checking account is meant to round out those services.
By Miriam CrossJuly 22 -
The agency's request for information seeks comment on the idea of the FDIC partnering with a standards-setting organization to develop best practices for technology firms, among other things.
By Miriam CrossJuly 20 -
Fintechs like Greenlight and gohenry have drawn millions of teens with features like savings goal tracking and customizable debit cards.
By Miriam CrossJuly 16 -
Rho initially focused on startups, but now it’s targeting businesses with 100 or more employees.
By Miriam CrossJuly 16 -
JPMorgan Chase is one financial institution that plans to test Google Cloud’s new Confidential Computing product.
By Miriam CrossJuly 14 -
After tech firms assisted community bankers in processing applications in the Paycheck Protection Program, small-business lenders are continuing to engage with cloud providers and other outside companies to automate the loan forgiveness process.
By Miriam CrossJuly 10 -
The Minneapolis bank's U.S. Bank Foundation is helping Girls With Impact expand its programming to participants in New York City.
By Miriam CrossJuly 9 -
The days of meeting with mentors and pitching investors in person are at least temporarily over, but fintech incubators, accelerators and boot camps are finding creative ways to replicate these valuable experiences online.
By Miriam CrossJuly 7 -
Some financial institutions are using emotion AI, which picks up subtle signals over text, audio and video, to help their customer service agents do their jobs better.
By Miriam CrossJuly 7


















