Big data

New tech-focused programs for employees can help banks evolve from within.

Community and regional institutions' survival could hinge on their ability to access large troves of data.

The lumbering pace of product development is one of the typical drags on large bank technology firms, while nimble startups can seemingly launch new offerings overnight.

There are a number of actions financial institutions should take to improve their application of machine learning and data analytics technologies.

The U.S. car rental industry has frustrated many young adults for years with special restrictions and credit checks for customers under who try to pay with a debit card. But big data is bringing some relief.

Banks use anti-money-laundering and fraud systems to try to catch scams that prey on senior citizens. A few, including Wells Fargo, are working on artificial intelligence that could spot them even earlier.

Coca-Cola Co.’s ‘Share a Coke’ campaign saw the beverage maker turn to Experian to help it pick the most popular names among likely soda drinkers in Britain, and printed them where its iconic logo is usually placed.

As the concept of smart cities — urban settings undergoing a digital transformation through "internet of things" technology and connected platforms — evolves, so too will the concept of making a payment.

After incorporating big data, tweaking existing products and reducing barriers for new members, the Mass.-based credit union saw increased checking usage, more deposits and higher PFI levels.

An effective data analytics strategy could require rethinking all your institution's processes and touch points.