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Customers are increasingly demanding anytime, anywhere banking.

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FUTURE READY CLIENT INVESTMENT STRATEGIES
Harold Pettigrew Jr., CEO of Washington Area Community Investment Fund; Donna Gambrell, former director of the CDFI Fund and current president and CEO of Appalachian Community Capital; and James Bason, president and CEO of TruFund Financial Services.

Community development financial institutions, which tend to be less digitally savvy than traditional banks and credit unions, are developing online-lending platforms and automating backroom processes with investments and technical assistance from big banks, high-tech firms and other sources.

November 19
Angelo D'Alessandro, co-founder and CEO of Bella

The startup, created in partnership with conversational AI platform LivePerson, will encourage users to send sums of money to strangers.

November 18
Brett King, founder, Moven

The two companies have worked together to provide a banking app that community banks can implement and deploy in 30 days.

November 18

A recent survey by the American Bankers Association found that mobile apps surpassed online banking as the go-to platform for consumers earlier this year, and its popularity has continued to rise since the onset of the pandemic.

November 18
Andy Taylor, founder and CEO of Douugh

The challenger bank will start by recommending how much users should allocate toward savings and spending, and will later transfer those amounts automatically.

November 17
FUTURE READY INNOVATION STRATEGIES
Neel Ganu, founder and CEO, Finch

Founder and CEO Neel Ganu has crafted a mobile app through which millennials can invest and spend using the same account.

November 10

The two banks are among those deploying advanced analytics to give customers advice before they may even know they need it.

November 3
Eyal Lifshitz, CEO and co-founder, BlueVine

The challenger bank now offers small businesses checking, lending and payments services on one platform and can link them through Plaid to external bank accounts.

October 29
Donald Felix is set to become head of national banking at Citizens Financial.

Donald Felix will join the Rhode Island company in January as head of national banking. He recently was responsible for developing a personal finance management strategy for JPMorgan Chase’s consumer bank.

October 28
Celent cas-flow forecasting survey

The global bank has rolled out cash-flow forecasting tools as financial institutions race to meet urgent demands from commercial customers trying to navigate uncertain times.

October 27
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