Consumer banking
The class-action lawsuit was brought on behalf of mortgage borrowers who were allegedly placed into forbearance during the early days of the pandemic without their consent.
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The bank's web- and mobile-based chatbot was built using software from Amazon.
September 15 -
The bank, which is seeking regulatory approval of its proposed First Horizon purchase, said that a quarter of the branches will be in majority-minority or low-to-moderate income neighborhoods. Progressive groups have argued that the $13.4 billion acquisition would harm low-income communities.
September 15
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Allegiance Bancshares and CBTX received the final blessing they needed from the Fed to complete their proposed deal 10 months after it was announced. But regulators say the new company must take steps to attract more African American mortgage borrowers.
September 14 -
The Pennsylvania banking company could use the proceeds from its initial public offering to pursue acquisitions.
September 14 -
Over the course of 10 years, the bank's Disability Advocacy Network has implemented other initiatives to improve interactions with staff members and customers with disabilities or cognitive disorders.
September 13 -
The purchase of College Raptor would provide the Rhode Island bank with tools that students and their families can use to compare financial-aid packages. Citizens is one of several U.S. banks with a sizable business in private student lending.
September 13 -
The Biden administration's Property Appraisal and Valuation Equity Task Force is working to eliminate race-based bias in the assessment of home values.
September 12 -
Financial downturns hit lower-wealth communities first and cause them to suffer the longest.
September 9 -
Earlier this year, canvassers visited branches in five California counties to ask about account options. Some 37% of those who spoke Spanish were unable to talk to a banker, compared with 15% of English speakers, according to a report by the Roosevelt Institute.
September 8
