Consumer banking
Consumer banking
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Branches across the country have closed temporarily, or switched to drive-thru service, as infections and quarantine rules have forced many bank workers to stay home.
December 30 -
First Premier Bank in South Dakota revamped its online sign-up process to allow customers to name the banker who referred them. This helps bankers overcome their reluctance about digital accounts and lets them start relationships with new customers.
December 30 -
The bank, which donated a total of $1.6 million in 2020 and 2021, endowed the new organization with $4 million.
December 30 -
Spain’s biggest lender accidentally made a second payment to about 75,000 people and firms who had been due payments from businesses with accounts at its U.K. unit.
December 30 -
The community bank leverage ratio is set to revert to its prepandemic level of 9% on Jan. 1. Bankers say the move is premature and are supporting a bill that would keep the ratio at or below 8.5% through 2024.
December 29 -
Many previously unbanked consumers are flocking to the banks that provide accounts with no overdraft or debit card fees and minimum opening balances of $25, according to a new report from the St. Louis Fed.
December 28 -
The community bank said it would will not renew their employment contracts, which terminate March 20, but that it intends to keep them as executives.
December 28 -
The lender will start by cross-selling Digit's products, then gradually consolidate the two companies' platforms. Meanwhile, Oportun is working to put questions about its collections practices behind it.
December 28 -
To strengthen ties with entrepreneurs, Citizens Bank of Edmond in Oklahoma and the de novo Genesis Bank in California offer co-working, education and other resources.
December 27 -
Banks that help customers avoid missing important payments are providing a valuable service for which they should be compensated. Though some banks use deceptive practices, customers are willing to pay for a transparent service.
December 27 -
The buyer, Union Bank of the Philippines, will pay about $904 million for Citi's local credit card, unsecured lending, deposit, brokerage and investment businesses.
December 23 -
These executives are adapting to changing customer demands amid rebounding M&A and coronavirus-related challenges.
December 22 -
The state Department of Financial Protection and Innovation issued a cease-and-desist order against Nano Banc, saying the troubled bank violated an earlier consent agreement when it replaced five board members and appointed a new CEO without the regulator’s permission.
December 21 -
Eli Tinsley, the bank's chief banking officer, was promoted to president and chief executive.
December 21 -
The Oklahoma bank is eager to take the ground some competitors are ceding in oil and gas financing.
December 21 -
Alloy Labs Alliance, a consortium of community banks, is working with the fintech Payrailz on a project called "Chuck" that would route peer-to-peer payments over different networks, based on which is least expensive for each transaction.
December 20 -
Some established financial technology companies like Robinhood are said to be refusing to accept funds from accounts at young digital-only banks that they say are growing too fast to deter fraud. The companies being blocked respond that it’s an unfair, scattershot approach.
December 20 -
The acquisition would give Avadian, which is based in Birmingham, two more locations in its home state and increase its assets to approximately $1.2 billion.
December 20 -
The consumer bureau asked for public feedback about payment platforms as part of a focus on the Silicon Valley giants’ financial services aspirations. But comment letters so far have been dominated by users complaining that they lost money on the big-bank-owned peer-to-peer network.
December 20 -
The year's biggest storylines included an M&A revival, a reexamination of overdraft fees, a changing of the guard in Washington and the rise of new technologies. Here's a look back.
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