"Normal system upgrade" knocks out SunTrust's online- and mobile-banking ops; "just a matter of time" before Amazon, Google enter mortgages; Wells Fargo looking for Tim Sloan's replacement?; and more from this week's most-read stories.

Sound Credit Union in Tacoma, Wash., has agreed to buy Bank of Washington in Lynnewood.

The San Juan company has largely recovered from the hurricane that hit a year ago, and it has made extensive preparations for future natural disasters. Yet its home market is still suffering from debt and net outmigration of residents.

Union Bankshares in Virginia has been adding executives from much larger competitors as it looks to compete more effectively with bigger banks

The Dallas company said a commercial client submitted falsified documents that inflated how much colloteral it had available.

The acquisitive company plans to buy Blue Hills Bancorp to boost its footprint in eastern Massachusetts.

When the Birmingham, Ala., bank was rethinking its branch strategy, it had to reconsider the role of its tellers. Ultimately, it decided to transition those workers to a more general banker role that emphasizes meaningful conversations with customers and continuous career progression.

The cuts are part of a broader effort to trim expenses by roughly $3 billion a year by 2020.

Seven other banks passed on a chance to bid on FCB Financial, perhaps showing the small pool of large buyers eager to make a big commitment to the Sunshine State.

The company said the move should address investor concerns about potential margin compression, slower loan growth and an economic slowdown.

Every month, from January to April of this year, there were roughly 3.2 billion attacks perpetrated by malicious code that infiltrated business' networks. Representatives of smaller financial institutions disputed the notion that they are one of the weak links in the chain.

All three credit unions hold less than $250 million in assets.

The beloved annual feature is back on Sept. 20 to highlight the magical and the mundane moments credit unions experience every day.

Edward Doherty is set to succeed Janice Houghton when she retires in November.

Community bankers reject the conclusions of a Government Accountability Office report that say regulatory burdens only had a “modest effect” on the declining number of banks since 2010.

Senior managers at selling banks often get big payouts and move on. But some decide (or are allowed) to stay and can make major contributions. Here are examples of execs who famously became difference makers after sticking around, or of keepers from recent deals who could have a big impact.

Several hard realities, including legacy technology and the pace of change in software and apps, leave firms vulnerable to outages that stir public outcry.

The changes mandated by the recent regulatory relief law would narrow the definition of "high-volatility commercial real estate" exposures that get a higher risk weight.

Julie Demarigny will be in charge of mobile and online strategies at the San Francisco bank.

Shelley Siefert will also become the bank's president in May.