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Market Intelligence:
AI
Payments
Research
Industry Data
  • BankThink Cryptocurrency unlocks economic power for the people

    Distribution methods are constantly changing and being altered so that the maximum amount of people can gain access to these unregulated currencies, writes Mariam Nishanian, a representative at Dentacoin.

    August 21
    Mariam Nishanian
    Mariam Nishanian
    Dentacoin
  • BankThink Using digital services should be as easy as driving a car

    Removing friction across channels and payment types not only leads to a transformative digital banking experience, it also helps ensure those positive outcomes translate to business success for financial institutions, writes Mark Little, senior user experience researcher for digital channels at Fiserv.

    August 21
    Mark Little
    Fiserv
  • BankThink AI, advanced training can keep issuers' customer service from falling behind

    Knowledge picked up from the best customer-facing staff should be delivered by AI systems in a contextual manner at the right place and the right time to handle customer queries in the age of digital commerce, writes Anand Subramaniam, senior vice president of worldwide marketing for eGain Corp.

    August 18
    Anand Subramaniam
    eGain
  • Mobile payments
    8 times payments clashed with politics

    The simple act of moving money can have a big impact on any political movement, so banks and payment networks are often caught up in issues of national importance. Here are some recent instances where payments and politics came head-to-head.

    By Daniel Wolfe, John Adams, Kate Fitzgerald, Nick Holland, David Heun and Sarah Wynn
    August 18
    How payments get caught up in politics
  • BankThink Emerging payment tech levels the field for small businesses

    Shopping cart technology, digital payments, advertising platforms and global order fulfillment allow new brands to compete on a global scale, writes Tony Holbrook, vice president of marketing and commerce at Ingram Micro Commerce & Fulfillment.

    August 18
    Tony Holbrook
    Ingram Micro Commerce & Fulfillment
  • Cyber security
    Why cybercriminals like AI as much as cyberdefenders do

    Artificial intelligence is helping detect breaches the human eye can’t. But it also gives hackers an edge.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    August 17
    New Image: robot_hands_on_keyboard_adobe.jpeg
  • BankThink Open payment tech lowers merchant service costs

    In theory, businesses that want to run a payment service such as Stripe can sign up directly at their bank, with a competitive rate, writes Ryan James, CEO of Surety Bank.

    August 17
    Ryan James
    Surety Bank
  • BankThink Tokenization can drive blockchain innovation

    If tokenization can help us recapture liquidity not only for currencies, but by digitizing the value of all assets, time and work in a more flexible, fair exchange, that’s exciting, writes Jason English, vice president of protocol marketing for Sweetbridge.

    August 17
    Jason English
    Sweetbridge
  • BankThink Community banks stand to gain from blockchain — if they work together

    Collaboration will help make up for cost concerns from adopting the technology and ensure that the core vendors get the message of community banks’ interest.

    August 16
    Jalal “Jay” Shehadeh
    Jalal “Jay” Shehadeh
    U.S. Century Bank
  • BankThink Those who master bots will win payments' next battle

    A bot-powered wave is on the way, and some firms will adapt, others will simply perish. It will be survival of the fittest, writes Beerud Sheth, founder and CEO of Gupshup.

    August 16
    Beerud Sheth
    Gupshup
  • BankThink What banks should do to overcome fintechs' head start in payments innovation

    The real lag behind fintech started when banks rested on those online and mobile banking laurels and allowed other players in the mobile space to bypass them in working toward mobile point of sale payment services, writes Jack Jania, senior vice president of strategic payment alliances at Gemalto.

    August 15
    Jack Jania
    Gemalto
  • BankThink 'Self-protection' can shield banks from new Android BankBot card malware

    An analysis of a test shows runtime application self-protection (RASP) successfully defends mobile banking apps targeted by BankBot against overlay attacks, writes Frederik Mennes, manager of the security competence center at Vasco Data Security.

    August 15
    Frederik Mennes
    Vasco Data Security
  • BankThink Bank payment system robbery highlights need for multifactor authentication

    An encrypted website and secure network aren’t very helpful when customers have been unknowingly routed to a criminal’s lookalike site, writes Simon Thorpe, director of product for Authy at Twilio.

    August 14
    Simon Thorpe
    Twilio
  • BankThink U.S. issuers must embrace PSD2, or be left behind

    The European directive is an opportunity for U.S. institutions to update data protection, writes Seth Ruden, senior fraud consultant for ACI Worldwide.

    August 14
    Seth Ruden
    Seth Ruden
    ACI Worldwide
  • BankThink Uber, Amazon Go herald the next generation of 'frictionless' payments

    Both merchants and consumers still see the act of making a payment as a barrier and again look to technology to enhance the experience, writes Chris Koide, senior advisor and vice president of financial services for Bambora North America.

    August 11
    Chris Koide
    Bambora
  • BankThink Fintech is filling banking's gaps for international supplier payments

    The ability to expedite information with payment, specifically remittances, is the real challenge, writes Mike Fortmann, vice president of Southwest Region for NVoicepay.

    August 11
    Mike Fortmann
    NVoicepay
  • BankThink Behavior analysis is the hardest factor for crooks to steal

    Usernames, passwords, device authentication and even biometrics have vulnerabilities. Behavioral identity is much harder for crooks to crack, writes Robert Capps, a vice president at NuData Security.

    August 10
    Robert Capps
    Robert Capps
    NuData Security
  • Morning scan
    Vantiv, Worldpay to merge; Fiduciary rule delay sought

    Merger creates a $20 billion payments processor; government seeks to delay fiduciary rule so it can make revisions.

    By George Yacik
    August 10
    drucker-charles-vantiv
  • BankThink 'Credential on file' removes friction for the shift to e-payments

    For issuers, higher online and mobile conversion rates should translate to increased payment volume transacted on their cards, but it opens up a new avenue for intense jockeying over top of wallet status, writes Michael Jabbara, director of digital development markets for Visa.

    August 10
    Michael Jabbara
    Visa
  • BankThink WeChat's size and marketing make it a gold mine for retailers

    With close to 900 million monthly active users, WeChat is the most popular social app in China, supporting real-time messaging, social networking, e-wallet and many other functions, writes Franklin Chu, managing director for Azoya USA.

    August 9
    Franklin Chu
    Franklin Chu
    Azoya International
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.