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Market Intelligence:
AI
Payments
Research
Industry Data
  • BankThink Digital payments are a must to cut travel expense labor

    Companies and staff should not spend time doing manual work tied to T&E , writes Sunny Manivannan, general manager of Coupa Expenses.

    August 9
    Sunny Manivannan
    Coupa Expenses
  • BankThink Siloed security is making corporate payment fraud more dangerous

    Unless security systems are implemented thoughtfully and provide a comprehensive view of an organization’s end-to-end security position they’re little more than a distraction, writes Luis Rojas, vice president of product management for cyber fraud and risk management at Bottomline Technologies.

    August 8
    Luis Rojas
    Bottomline Technologies
  • BankThink New European payment regs leave banks holding the bag

    Under PSD2, banks are expected to admit all vetted comers, but how they will connect to them is up to the individual parties, writes Raz Rafaeli, CEO of Secret Double Octopus.

    August 7
    Raz Rafaeli
    Secret Double Octopus
  • BankThink Universal digital ID opens a new world of payments, and more

    If everyone has a universal digital identity, the documents that identify us in the physical world will no longer be necessary, writes Michael Gorriz, group chief information officer for Standard Chartered Bank.

    August 7
    Michael Gorriz
    Standard Chartered Bank
  • BankThink Innovation can take tokenization beyond simple encryption

    A "smart" token is a regular token on steroids, transmitting the information needed to authorize the transaction together, including enhanced counterpart identity, transaction and invoicing data, writes Marten Nelson, vice president and co-founder of Token.

    August 4
    Marten Nelson
    Token
  • Payments
    Podcast Breaking Banks: Faster payments with fintech

    Push Payments' Travis Dulaney discusses the Fed task force report; Brian Roemmele talks voice pay.

    August 3
    breaking-banks-logo
  • BankThink Mobile creates opportunity and challenges for customer engagement and security

    Shopping and paying for goods with a smartphone or tablet has been a staple of modern consumerism for years, but mobile wallet adoption is just at its early stages, writes Lisa Stanton, president of InAuth.

    August 3
    Lisa Stanton
    Monitise
  • BankThink Machine learning and self-service can unlock data driven payments

    Machine learning can allow customers to take control of their data-driven decision making, including fraud, writes Mark Goldspink, CEO of The ai Corporation.

    August 1
    Mark Goldspink
    The ai Corporation
  • Cloud computing
    TD Bank’s tech strategy for becoming a bank of the future

    Luring developers from Silicon Valley and cloud computing are among the bank’s strategies for staying competitive in a changing tech environment.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    July 27
    Jeff Henderson, chief information officer of TD Bank.
  • Artificial intelligence
    Can AI spy financial crime without implicating innocents?

    Some bankers fear the use of artificial intelligence in detecting crime could catch innocent customers in a dragnet. Proponents say it can do a better job of spotting true criminals.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    July 25
    guilty-innocent-wide-73757889-adobe.jpg
  • Artificial intelligence
    U.S. Bank bets AI can finally deliver 360-degree view

    U.S. Bank has begun using Einstein, Salesforce’s AI software, to give front-line staff insights into customer activity and recommendations. Other banks are likely to add similar tools.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    July 20
    Bill Hoffman, chief analytics officer at U.S. Bank.
  • Wealth management
    AI is augmenting Morgan Stanley’s advisers — not replacing them

    Convinced that clients want as much human interaction as ever, the Wall Street firm is using machine learning to help its financial advisers stay informed and work efficiently.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    July 18
    Naureen Hassan Morgan Stanley.jpg
  • Artificial intelligence
    Why AI still has a ways to go in wealth management

    Artificial intelligence can help wealth managers serve clients better, but some say the technology is too immature to be useful right now.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    July 13
    Jeff McMillan, chief analytics and data officer at Morgan Stanley.
  • Digital mortgages
    Sindeo investor saves fintech mortgage broker from going under

    Tech-savvy mortgage broker Sindeo is back in business, following an acquisition by Renren, a Chinese social media company and an investor in U.S.-based fintech firms including Social Finance and LendingHome.

    Brad Finkelstein Author Image
    By Brad Finkelstein
    Originations Editor
    July 13
    stamos-nick-sindeo
  • Mortgages
    Banks' struggles in mortgage business linked to outdated technology

    It's not only regulation that is hurting profitability, but also banks' failure to adapt to the internet age, according to a recent study.

    By Kevin Wack
    Banking Editor
    July 12
    AB-MORTGAGE-071217 (1).jpeg
  • Artificial intelligence
    What Santander’s latest bets say about the future of fintech

    The Spanish bank's VC arm added two companies focused on artificial intelligence to its portfolio this week. Both firms promise to help banks connect better with customers.

    yurcan-bryan-126.jpg
    By Bryan Yurcan
    July 12
    Mariano Belinky, managing partner of Santander InnoVentures.
  • Debt collection
    Can AI make debt collection smarter and easier?

    As the CFPB prods banks to improve their debt collection processes, tech firms are applying artificial intelligence, chatbots and self-service portals to create a more enlightened approach.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    July 11
    Chart tracking complaints to the CFPB.
  • Morning scan
    Fed official calls for Fannie, Freddie fix: DOJ in AML bank probe

    Jerome Powell says it's “now or never” to cut the government’s role in mortgage finance; Justice Department is monitoring eight banks for suspected money laundering.

    By George Yacik
    July 7
    Fed Gov. Jerome Powell
  • Marketplace lending
    The high-tech, low-effort loans winning over online shoppers

    Klarna, the Swedish fintech that recently received a banking license, has already inspired a generation of similar fintech competitors.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    July 6
    Chart showing the pain points for inputting data on mobile.
  • BankThink Message to branch staff: Don’t fear automation

    Whether it is a bank branch or an automated fast-food kiosk, talented and engaged employees will remain integral to future success.

    July 5
    Dave Martin
    Dave Martin
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.