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Market Intelligence:
AI
Payments
Research
Industry Data
  • Digital mortgages
    Sindeo investor saves fintech mortgage broker from going under

    Tech-savvy mortgage broker Sindeo is back in business, following an acquisition by Renren, a Chinese social media company and an investor in U.S.-based fintech firms including Social Finance and LendingHome.

    Brad Finkelstein Author Image
    By Brad Finkelstein
    Originations Editor
    July 13
    stamos-nick-sindeo
  • Mortgages
    Banks' struggles in mortgage business linked to outdated technology

    It's not only regulation that is hurting profitability, but also banks' failure to adapt to the internet age, according to a recent study.

    By Kevin Wack
    Banking Editor
    July 12
    AB-MORTGAGE-071217 (1).jpeg
  • Artificial Intelligence
    What Santander’s latest bets say about the future of fintech

    The Spanish bank's VC arm added two companies focused on artificial intelligence to its portfolio this week. Both firms promise to help banks connect better with customers.

    yurcan-bryan-126.jpg
    By Bryan Yurcan
    July 12
    Mariano Belinky, managing partner of Santander InnoVentures.
  • Debt collection
    Can AI make debt collection smarter and easier?

    As the CFPB prods banks to improve their debt collection processes, tech firms are applying artificial intelligence, chatbots and self-service portals to create a more enlightened approach.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    July 11
    Chart tracking complaints to the CFPB.
  • Morning scan
    Fed official calls for Fannie, Freddie fix: DOJ in AML bank probe

    Jerome Powell says it's “now or never” to cut the government’s role in mortgage finance; Justice Department is monitoring eight banks for suspected money laundering.

    By George Yacik
    July 7
    Fed Gov. Jerome Powell
  • Marketplace lending
    The high-tech, low-effort loans winning over online shoppers

    Klarna, the Swedish fintech that recently received a banking license, has already inspired a generation of similar fintech competitors.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    July 6
    Chart showing the pain points for inputting data on mobile.
  • BankThink Message to branch staff: Don’t fear automation

    Whether it is a bank branch or an automated fast-food kiosk, talented and engaged employees will remain integral to future success.

    July 5
    Dave Martin
    Dave Martin
  • BankThink In banking and basketball, it pays to be contrarian

    The world is divided into those who pursue popular decisions that are more likely to fail and those who go against the crowd and end up having the last laugh.

    July 5
    Andrew Waxman
    Andrew Waxman
    IBM Global Business Services
  • Artificial Intelligence
    Is your AI racist? A lawmaker wants to know

    The promise of fintech is that it might offer underbanked consumers access to financial products. But some are worried that relying on algorithms to make credit decisions could open up problems of its own.

    By Lalita Clozel
    Reporter
    June 30
    Rep. Emanuel Cleaver, D-Mo.
  • Mobile banking
    The iPhone's imprint on banking

    The iPhone is 10 years old. Here’s a look at some of the ways the Apple product and the boom in smartphones overall have shaped banking in the U.S. over the past decade.

    barba-robert-126.jpg
    By Robert Barba
    Technology editor
    June 29
    iphone-steve-jobs-2007-bl-090507a.jpg
  • BankThink Is artificial intelligence the future of capital markets?

    Imagine if we could take all the data that's coming from the real economy and use that to discern price, predict performance, understand risk and make better investment decisions. The only feasible way to do this is through artificial intelligence.

    June 27
    Hazel Moore
    Hazel Moore
    FirstCapital
  • Vendor management
    Can banks band together to solve vendor risk problems?

    Barclays, Goldman Sachs, HSBC and Morgan Stanley are backing a shared vendor risk management platform. The tough part will be agreeing on a final product.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    June 27
    Daniel Crease, global head of third party management at HSBC.
  • Regtech
    Regtech vendors partner to make mobile account opening ‘frictionless’

    IdentityMind Global will offer Confirm.io’s remote document verification technology to its clients.

    By Nathan DiCamillo
    June 22
    Garrett Gafke, CEO of IdentityMind Global
  • Online payments
    Amex's aggressive, hands-on strategy for Facebook Messenger bots

    After a year on the platform, American Express is more involved than ever in mining Facebook Messenger’s benefits as a tool for payments and financial services.

    reutzel-bailey-paymentssource-blog.jpg
    By Bailey Reutzel
    June 22
    Silhouettes of Facebook users
  • Artificial Intelligence
    How AI could revolutionize custody banks

    The image of traditional custody banks is as stodgy as it gets, but some are using machine learning to help their clients and their own research teams glean insights from massive amounts of data.

    yurcan-bryan-126.jpg
    By Bryan Yurcan
    June 20
    AB -- CUSTODIAN 2 -- 062017 (1).jpeg
  • Mobile banking
    Chatbots to humans: Move aside, I got this

    The chatbot at DBS’s digital bank in India handles most customer service questions but can also sense when it is time to hand something off to a real person.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    June 19
    DBS headquarters
  • AML
    IBM unveils new Watson tools to help banks manage compliance, AML

    IBM is set to announce new tools on Wednesday aimed at reducing the compliance burden of financial institutions and sifting through the mounds of data they collect by using Watson, its cognitive computer.

    By Lalita Clozel
    Reporter
    June 14
    Ludwig-eugene-2016
  • Artificial Intelligence
    USAA invests in cognitive technology company

    It also plans to deploy the startup’s technology that analyzes data and offers predictive advice.

    yurcan-bryan-126.jpg
    By Bryan Yurcan
    June 13
23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.